Task-oriented messaging system

A computer program product comprising a computer readable storage medium having a set of instructions stored therein which, when executed by a processor, causes the processor to process task-oriented electronic messages by:

• identifying one or more messages directed to a recipient by monitoring an electronic communication tool according to a pre-defined schedule;
• responsive to identifying a message of the one or more messages, identifying a set of requests within the message directed to the recipient, wherein the set of requests correspond to a set of tasks;
• determining that one or more tasks of the set of tasks are not addressed in a reply message from the recipient;
• composing a task statement that summarizes each task of the one of more tasks;
• generating an interactive interface, independent of the message and the electronic communication tool, which includes the composed task statement and a corresponding set of selectable disposition actions for each task of the one or more tasks;
• displaying to the recipient the message in a first area of a display on a user device of the recipient and the interactive interface in a second area of the display, wherein the first area and the second area are separate, non-contiguous areas of the display;
• receiving a selection, from the recipient via the generated interactive interface, a first selectable disposition action for a task of the one or more tasks;
• in response to the first selected disposition action being an ignore instruction, recording the task as being addressed;
• and
• preventing generation of a subsequent interactive interface that displays the task as needing a second selectable disposition action.

A computer system comprising:

• a processor set;
• and
• a computer readable storage medium;
• wherein:
• the processor set is structured, located, connected, and/or programmed to run program instructions stored on the computer readable storage medium;
• and
• the program instructions which, when executed by the processor set, cause the processor set to process task-oriented electronic messages by:
• identifying one or more messages directed to a recipient by monitoring an electronic communication tool according to a pre-defined schedule;
• responsive to identifying a message of the one or more messages, identifying a set of requests within the message directed to the recipient, wherein the set of requests correspond to a set of tasks;
• determining that one or more tasks of the set of tasks are not addressed in a reply message from the recipient;
• composing a task statement that summarizes each task of the one of more tasks;
• generating an interactive interface, independent of the message and the electronic communication tool, which includes the composed task statement and a corresponding set of selectable disposition actions for each task of the one or more tasks;
• displaying to the recipient the message in a first area of a display on a user device of the recipient and the interactive interface in a second area of the display, wherein the first area and the second area are separate, non-contiguous areas of the display;
• receiving a selection, from the recipient via the generated interactive interface, a first selectable disposition action for a task of the one or more tasks;
• in response to the first selected disposition action being an ignore instruction, recording the task as being addressed;
• and
• preventing generation of a subsequent interactive interface that displays the task as needing a second selectable disposition action.