# US 11,115,366 B2 · Communication and conversation between individuals and service providers

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- Number: US 11,115,366 B2
- Document ID: US11115366B2
- Status: Granted
- Kind: B2
- Application number: 16/879,712
- Filed: 2020-05-20
- Published: 2020-11-26
- Granted: 2021-09-07
- Earliest claimed: 2019-05-20
- Applicants: Collaborism, Incorporated
- Inventors: Bruce Jaynes
- Web page: https://patentgrep.com/patent/US11115366B2

## CPC

- H04L 9/3239: {involving non-keyed hash functions, e.g. modification detection codes [MDCs], MD5, SHA or RIPEMD}
- H04L 51/42: Mailbox-related aspects, e.g. synchronisation of mailboxes
- H04L 9/0637: {Modes of operation, e.g. cipher block chaining [CBC], electronic codebook [ECB] or Galois/counter mode [GCM]}
- H04L 9/3297: {involving time stamps, e.g. generation of time stamps}
- H04L 9/50: {using hash chains, e.g. blockchains or hash trees}
- H04L 51/212: using filtering or selective blocking
- H04L 51/216: Handling conversation history, e.g. grouping of messages in sessions or threads
- H04L 63/123: {received data contents, e.g. message integrity}
- H04L 51/234: for tracking messages
- H04L: TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION (arrangements common to telegraphic and telephonic communication H04M)

## Abstract

The current invention is a system for ongoing communication and conversation between an individual user and a service provider. The system will use blockchain to secure the communication. The system is set up so that the individual will own its on data through the communication process. The system will use artificial intelligent (“AI”) that translates the commination in a way the each individual needs to see it by providing a translation function.

## Claims

### Claim 1

A system comprising: being accessed by a computing device through a web browser, having a database in where the database is managed using a peer-to-peer network where the database uses a distributed timestamping server, having data and processing code reside in non-transitory memory where the data is owned by a sender; using blockchain to secure ongoing communication and conversation between an individual user and a service provider, providing a translation function where the communication is done electronically where the blockchain is a decentralized, distributed and public digital ledger where the blockchain is secure, cryptographic and permission based where the blockchain is used to record transactions across many computers so that any involved record cannot be altered retroactively without the alteration of all subsequent blocks; and having artificial intelligence to analyze and prepare the data for proper communication where the AI translates a communication if needed where the translation is one of the three of language, braille or sound.

### Claim 2 (depends on 1)

The system according to claim 1 where the blockchain can record an offer and acceptance.

### Claim 3 (depends on 1)

The system according to claim 1 where the blockchain is used to record transactions across many computers so that any involved record cannot be altered retroactively without the alteration of all subsequent blocks.

### Claim 4 (depends on 1)

The system according to claim 1 where the database is managed using a peer-to-peer network.