# US 11,113,912 B2 · Information processing apparatus, information processing method, and storage medium > Agents: this data is available as JSON from the patentgrep API and MCP server — see https://patentgrep.com/llms.txt - Number: US 11,113,912 B2 - Document ID: US11113912B2 - Status: Granted - Kind: B2 - Application number: 16/846,950 - Filed: 2020-04-13 - Published: 2020-07-30 - Granted: 2021-09-07 - Earliest claimed: 2018-10-11 - Assignees: NEC Corporation - Applicants: NEC Corporation - Inventors: Osamu Sakaguchi; Tomohiro Hatae; Cheng Zhang - Web page: https://patentgrep.com/patent/US11113912B2 ## CPC - G07C 9/257: {electronically (G07C9/26 takes precedence)} - G06Q 30/0255: {based on user history} - G06Q 30/0271: {Personalized advertisement} - G07C 9/27: with central registration - G07C 9/26: using a biometric sensor integrated in the pass - G07C: TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE - G06Q: INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR ## Abstract An information processing apparatus includes: an information management unit that registers boarding information on a user regarding boarding acquired by a check-in procedure of the user and biometrics information on the user acquired in the check-in procedure in association with each other; and a display management unit that causes a display terminal to display display information in accordance with remaining time to boarding time based on the boarding information on the user identified by a comparison between target biometrics information, which is biometrics information acquired by the display terminal for the user, and registered biometrics information, which is the biometrics information registered by the information management unit. ## Claims ### Claim 1 An information processing apparatus comprising: a memory configured to store instructions; and a processor configured to execute the instructions to: receive a first facial image of a user who is present in the vicinity of a display terminal; and display first display information including boarding information associated with a second facial image registered at a check-in stage, the first display information being displayed larger than second display information that is different from the first display information, wherein the boarding information is associated with the second facial image matching the first facial image of the user, based on a comparison between the first facial image and the second facial image. ### Claim 2 (depends on 1) The information processing apparatus according to claim 1, wherein the second display information is different from the boarding information associated with the user. ### Claim 3 (depends on 1) The information processing apparatus according to claim 1, wherein the processor is further configured to execute the instructions to: display the first information including a remaining time for boarding indicated in the boarding information. ### Claim 4 (depends on 3) The information processing apparatus according to claim 3, wherein the processor is further configured to execute the instructions to: set a deadline for at least one stage between the check-in stage and a boarding stage, among a plurality of stages, based on the boarding information; and display the first information including the deadline when the remaining time is less than or equal to a predetermined threshold. ### Claim 5 (depends on 4) The information processing apparatus according to claim 4, wherein the processor is further configured to execute the instructions to: receive a status regarding the plurality of stages before the boarding stage, and display the first information including the deadline for the user for a certain stage, among the plurality of stages, has expired. ### Claim 6 (depends on 5) The information processing apparatus according to claim 5, wherein the processor is further configured to execute the instructions to: receive the status corresponding to the certain stage based on the status information indicating that a certain stage is completed received from an external the external apparatus related to each of the plurality of stages before the boarding stage, and display the first information including the deadline for the stage having the status of an unfinished state. ### Claim 7 (depends on 1) The information processing apparatus according to claim 1, wherein the processor is further configured to execute the instructions to: display the first information including congestion information based on a number of people determined based on sensors installed at each stage. ### Claim 8 (depends on 7) The information processing apparatus according to claim 7, wherein the congestion information indicating a degree of congestion in a place where a stage of the user before the boarding stage. ### Claim 9 (depends on 7) The information processing apparatus according to claim 7, wherein the congestion information indicating an availability information, waiting time or the number of waiting persons in a line. ### Claim 10 (depends on 1) The information processing apparatus according to claim 1, wherein the processor is further configured to execute the instructions to: display the second display information including advertisement information. ### Claim 11 (depends on 10) The information processing apparatus according to claim 10, wherein the processor is further configured to execute the instructions to: select the advertisement information included in the second display information in accordance with the user. ### Claim 12 An information processing apparatus comprising: a memory configured to store instructions; and a processor configured to execute the instructions to: receive a first facial image of a user who is present in front of a display terminal; match the first facial image with a second facial image, among a plurality of second facial images registered at a check-in stage; and output information to display first display information including boarding information associated with the second facial image registered at the check-in stage, the first display information output to be displayed larger than second display information that is different from the first display information. ### Claim 13 An information processing apparatus comprising: a memory configured to store instructions; and a processor configured to execute the instructions to: receive a first facial image of a user who is present in front of a display terminal; match the first facial image with a second facial image, among a plurality of second facial images registered at a check-in stage; and display first display information including boarding information associated with the second facial image registered at the check-in stage, the first display information being displayed larger than second display information that is different from the first display information. ### Claim 14 An information processing method comprising: receiving a first facial image of a user who is present in the vicinity of a display terminal; and displaying first display information including boarding information associated with a second facial image registered at a check-in stage, the first display information being displayed larger than second display information that is different from the first display information, wherein the boarding information is associated with the second facial image matching the first facial image of the user, based on a comparison between the first facial image and the second facial image, among a plurality of second facial images registered at the check-in stage. ### Claim 15 A non-transitory storage medium storing a program that causes a computer to perform: receiving a first facial image of a user who is present in the vicinity of a display terminal; and displaying first display information including boarding information associated with a second facial image registered at a check-in stage, the first display information being displayed larger than second display information that is different from the first display information, wherein the boarding information is associated with the second facial image matching the first facial image of the user, based on a comparison between the first facial image and the second facial image, among a plurality of second facial images registered at the check-in stage. ### Claim 16 An information processing method comprising: receiving a first facial image of a user who is present in front of a display terminal; matching the first facial image with a second facial image, among a plurality of second facial images registered at a check-in stage; and outputting information to display first display information including boarding information associated with the second facial image registered at the check-in stage, the first display information output to be displayed larger than second display information that is different from the first display information. ### Claim 17 A non-transitory storage medium storing a program that causes a computer to perform: receiving a first facial image of a user who is present in front of a display terminal; matching the first facial image with a second facial image, among a plurality of second facial images registered at a check-in stage; and outputting information to display first display information including boarding information associated with the second facial image registered at the check-in stage, the first display information output to be displayed larger than second display information that is different from the first display information. ### Claim 18 An information processing apparatus comprising: a memory configured to store instructions; and a processor configured to execute the instructions to: receive a first facial image of a user who is present in the vicinity of a display terminal; display first information corresponding to boarding information of the user; and display second information different from the boarding information of the user, wherein a visual feature of the first information corresponding to boarding information of the user is configured for emphasis based on a match between the first facial image of the user and a second facial image, among a plurality of second facial images registered at the check-in stage, and the first information being displayed larger than the second information. ### Claim 19 An information processing method comprising: receiving a first facial image of a user who is present in the vicinity of a display terminal; displaying first information corresponding to boarding information of the user; and displaying second information different from the boarding information of the user, wherein a visual feature of the first information corresponding to boarding information of the user is configured for emphasis based on a match between the first facial image of the user and a second facial image, among a plurality of second facial images registered at the check-in stage, and the first information being displayed larger than the second information.