Method and program product for electronic communication based on user action

A non-transitory computer-readable storage medium comprising an executable program stored thereon, wherein the program, when executed causes one or more processors to perform the steps of:

• Checking, a current called number is on a list of recent calls made by an onward calling device where either a predetermined combination of symbols was entered on the onward calling device or another predetermined combination of symbols was entered using a receiving device when the call is in progress;
• Determining, that the current called number is on the list of recent calls made by the onward calling device;
• Concluding, that a first calling route that established a connection between the onward calling device and the receiving device is a low-quality calling route;
• Extracting a subscriber ID for the first calling route and including the subscriber ID on a list of low-quality calling routes;
• Requesting a list of all possible calling routes for communication between the onward calling device and the receiving device;
• Comparing the list of all possible calling routes and the list of low-quality calling routes and identifying and selecting a second calling route not earlier marked as low-quality calling route;
• and
• Establishing an electronic communication between the onward calling device and the receiving device with the selected second calling route.

A system comprising:

• An onward calling device, configured to enable an onward user to place an onward call to a receiving user;
• A receiving device, configured to enable the receiving use to receive the call played by the onward user;
• and
• At least one communication computing system, configured to:
• Check a current called number is on a list of recent calls made by the onward calling device where either a predetermined combination of symbols was entered on the onward calling device or another predetermined combination of symbols was entered using the receiving device when the call is in progress;
• Determine that the current called number is on the list of recent calls made by the onward calling device;
• Conclude that a first calling route that established a connection between the onward calling device and the receiving device is a low-quality calling route;
• Extract a subscriber ID for the first calling route and including the subscriber ID on a list of low-quality calling routes;
• Request a list of all possible calling routes for communication between the onward calling device and the receiving device;
• Compare the list of all possible calling routes and the list of low-quality calling routes and identifying and selecting a second calling route not earlier marked as low-quality calling route;
• and
• Establish an electronic communication between the onward calling device and the receiving device with the selected second calling route.