Guided configuration item class creation in a remote network management platform

A system, comprising:

• one or more hardware processors;
• and
• a non-transitory memory storing instructions that, when executed by the one or more hardware processors, cause the one or more hardware processors to perform operations comprising:
• receiving, via a first pane of a graphical user interface (GUI), identification information defining a new class of configuration items (CIs) and specifying a plurality of CI attributes for the new class of CIs, wherein the plurality of CI attributes are used to uniquely identify one or more CIs as belonging to the new class of CIs;
• receiving, via a second pane of the GUI, specification of:
• a first data source permitted to modify a first set of CI attributes of the plurality CI attributes;
• and
• a second data source permitted to modify the first set of CI attributes, wherein the second data source has a higher priority than the first data source;
• and
• storing the new class of CIs in a configuration management database (CMDB), wherein the first data source is restricted from overriding or modifying a modification by the second data source to the first set of CI attributes based on the second data source having the higher priority than the first data source.

A method, comprising:

• receiving, via a first pane of a graphical user interface (GUI), identification information defining a new class of configuration items (CIs) and specifying a plurality of CI attributes for the new class of CIs, wherein the plurality of CI attributes are used to uniquely identify one or more CIs as belonging to the new class of CIs;
• receiving, via a second pane of the GUI, specification of:
• a first data source permitted to modify a first set of CI attributes of the plurality CI attributes;
• and
• a second data source permitted to modify the first set of CI attributes, wherein the second data source has a higher priority than the first data source;
• and
• storing the new class of CIs in a configuration management database (CMDB), wherein the first data source is restricted from overriding or modifying a modification by the second data source to the first set of CI attributes based on the second data source having the higher priority than the first data source.