US 11,082,529 B2 · Prediction engine for a network-based service

Abstract

Service providers can be identified to fulfill service requests of a network-based service. A network system is configured to generate, based on historical data associated with the network-based service, a machine-learned service provider optimization (MLSPO) model for generating service provider optimizations. The optimizations can include action recommendations that optimize one or more service metrics. The MLSPO model can be a reinforcement learning model generated by performing a plurality of simulations utilizing one or more virtual agents. A provider device of a service provider can transmit a set of data to the network system that indicates a current location of the service provider. Based on the current location and the MLSPO model, the network system can generate service provider optimizations. Optimization data can be transmitted to the provider device so that the provider device can display information corresponding to the service provider optimizations.

Claims20

Dependent claims

A network system for managing a network-based service, comprising:

one or more processors;
and
one or more memory resources storing instructions that, when executed by the one or more processors of the network system, cause the network system to:
generate, based on a set of historical data associated with the network-based service, a machine-learned optimization model for generating action recommendations for service providers of the network-based service;
determine, based on a current location of a service provider and the machine-learned optimization model, one or more action recommendations for optimizing one or more estimated service metrics for the service provider in fulfilling one or more service requests of the network-based service;
transmit, to a provider device of the service provider, a set of data to cause the provider device to display information regarding the determined one or more action recommendations for the service provider;
and
wherein the one or more action recommendations includes:
(i) a recommended direction of travel for the service provider while the service provider is traveling on an off-service segment, and (ii) a recommendation for the service provider to enter an offline state with respect to the network-based service.

6 more elements

A computer-implemented method comprising:

generating, based on a set of historical data associated with a network-based service, a machine-learned optimization model for generating action recommendations for service providers of the network-based service;
determining, based on a current location of a service provider and the machine-learned optimization model, one or more action recommendations for optimizing one or more estimated service metrics for the service provider in fulfilling one or more service requests of the network-based service;
transmitting, to a provider device of the service provider, a set of data to cause the provider device to display information regarding the determined one or more action recommendations for the service provider;
and
wherein the one or more action recommendations includes:
(i) a recommended direction of travel for the service provider while the service provider is traveling on an off-service segment, and (ii) a recommendation for the service provider to enter an offline state with respect to the network-based service.

3 more elements

A non-transitory computer-readable medium storing instructions that, when executed by one or more processors of a network system, cause the network system to:

generate, based on a set of historical data associated with a network-based service, a machine-learned optimization model for generating action recommendations for service providers of the network-based service;
determine, based on a current location of a service provider and the machine-learned optimization model, one or more action recommendations for optimizing one or more estimated service metrics for the service provider in fulfilling one or more service requests of the network-based service;
transmit, to a provider device of the service provider, a set of data to cause the provider device to display information regarding the determined one or more action recommendations for the service provider;
and
wherein the one or more action recommendations includes:
(i) a recommended direction of travel for the service provider while the service provider is traveling on an off-service segment, and (ii) a recommendation for the service provider to enter an offline state with respect to the network-based service.

3 more elements

Dependencies are inferred from the claim text.

Prediction engine for a network-based service

Life of this patent

Prediction engine for a network-based service

Life of this patent

Abstract

Claims20