Payments platform, method and system having external and internal operating modes for ingesting payment transaction data from payment gateway services at a cloud computing platform

A system for integrating payment gateways with a cloud computing platform so that clients of the cloud computing platform can perform payment transactions with customers via the cloud computing platform, the system comprising at least one hardware-based processor and memory, wherein the memory comprises processor-executable instructions encoded on a non-transient processor-readable media, wherein the processor-executable instructions, when executed by the at least one hardware-based processor, are configurable to cause:

• receiving, at a payment gateway from a service, a payment transaction request from a particular client of the cloud computing platform, wherein the payment gateway and the service are external to the cloud computing platform, and wherein the payment transaction request is associated with a customer of the particular client and comprises transaction data from a transaction that occurred externally to the cloud computing platform;
• processing the payment transaction request at the payment gateway to generate a payment transaction response;
• after receiving the payment transaction response at the particular client of the cloud computing platform:
• migrating the transaction data from the payment transaction request to a payments platform of the cloud computing platform;
• generating, at the payments platform of the cloud computing platform, a record that comprises the transaction data, and persisting the record in a database system of the cloud computing platform, wherein the record includes the transaction data from the payment transaction response with the transaction data designated as having been persisted in an external mode to indicate that the transaction data is from a transaction that occurred outside of the cloud computing platform, wherein the transaction data from the record is useable for subsequent payment transactions between the customer and the particular client of the cloud computing platform that occur within the cloud computing platform;
• and
• after persisting the record in the database system:
• using the transaction data from the record at the cloud computing platform, during a subsequent payment transaction with the customer of the particular client, to generate a subsequent payment transaction request.

A cloud-based computing system, comprising:

• a plurality of payment gateways comprising a payment gateway;
• a cloud computing platform, comprising:
• a multitenant database system that is configurable to provide applications and services to a plurality of clients, wherein each client is a tenant or organization of the cloud computing platform;
• and
• a payments platform for integrating the payment gateways with the cloud computing platform so that the clients are able to perform payment transactions with customers using the payment gateways via the cloud computing platform, wherein the payment gateway, when executed by a first hardware-based processing system, is configurable to cause:
• receiving, at the payment gateway from a service, a payment transaction request from a particular client of the cloud computing platform, wherein the payment gateway and the service are external to the cloud computing platform, and wherein the payment transaction request is associated with a customer of the particular client and comprises transaction data from a transaction that occurred externally to the cloud computing platform;
• and processing the payment transaction request at the payment gateway to generate a payment transaction response, wherein the particular client of the cloud computing platform is configured to receive the payment transaction response and migrate the transaction data from the payment transaction request to a payments platform of the cloud computing platform;
• wherein the payments platform, when executed by a second hardware-based processing system, is configurable to cause:
• generating, at the payments platform of the cloud computing platform, a record that comprises the transaction data, and persisting the record in the multi-tenant database system of the cloud computing platform, wherein the record includes the transaction data from the payment transaction response with the transaction data designated as having been persisted in an external mode to indicate that the transaction data is from a transaction that occurred outside of the cloud computing platform, wherein the transaction data from the record is useable for subsequent payment transactions between the customer and the particular client of the cloud computing platform that occur within the cloud computing platform;
• and after persisting the record in the multi-tenant database system:
• using the transaction data from the record at the cloud computing platform, during a subsequent payment transaction with the customer of the particular client, to generate a subsequent payment transaction request,
• wherein using comprises:
• in response to receiving the subsequent payment transaction request from the particular client at the payments platform:
• retrieving, via the payments platform, the transaction data from the payment transaction request that has been persisted at the payments platform of the cloud computing platform;
• and using the transaction data to generate a transformed version of the subsequent payment transaction request, and sending the transformed version of the subsequent payment transaction request to the payment gateway;
• wherein the payment gateway, when executed by the first hardware-based processing system, is configurable to cause:
• processing the transformed version of the subsequent payment transaction request at the payment gateway to generate a second payment transaction response;
• and
• wherein the payments platform, when executed by the second hardware-based processing system, is further configurable to cause:
• in response to receiving the second payment transaction response at the payments platform:
• persisting, via the payments platform, a second record in the database system that includes other transaction data from the second payment transaction response with the transaction data designated as having been persisted in an internal mode.