US 11,080,635 B2Granted

Merchant action recommendation system

AssigneePaypal, Inc.

InventorARES Sakamoto

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Abstract

Systems and methods for recommending merchant actions include a physical merchant location having a plurality of beacon devices. A system provider device receives a plurality of first location information from the plurality of beacon devices that is collected from a customer beacon communication device that is associated with a customer. The system provider device also receives a plurality of second location information over the network from the plurality of beacon devices that is collected from a merchant beacon communication device that is associated with an asset of the merchant. The system provider device analyzes the plurality of first location information and the plurality of second location information to determine at least one merchant action recommendation related to the customer and the asset of the merchant and provides the at least one merchant action recommendation over the network for display on a display device.

Claims20

Dependent claims

A system, comprising:

a non-transitory memory comprising instructions;
and
one or more hardware processors coupled to the non-transitory memory and configured to read the instructions to cause the system to perform operations comprising:
detecting, via a beacon device, a first device of a first user that is located in a first location of a physical merchant location of a merchant, wherein the first location is associated with a first product;
detecting, via a network connection, a second device that is associated with a second user, wherein the detecting the second device further includes detecting one or more online actions by the second device corresponding to the first product on an online resource page of the merchant;
generating and providing a user interface on a merchant device, wherein the user interface includes a visual representation corresponding to the physical merchant location, wherein the visual representation includes a first user interface element corresponding to the first product, a second interface element corresponding to the first user, and a third user interface element corresponding to the second user, and wherein the first user interface element, the second user interface element, and the third user interface element are displayed in the visual representation at the same time;
determining one or more recommendations based on the detecting the one or more online actions by the second device and the detecting that the first user is located in the first location;
and
providing, via the user interface on the merchant device, the one or more recommendations.

6 more elements

A non-transitory machine-readable medium having stored thereon machine-readable instructions executable to cause a machine to perform operations comprising:

detecting, via a beacon device, a first device of a first user that is located in a first location of a physical merchant location of a merchant, wherein the first location is associated with a first product;
detecting, via a network connection, a second device that is associated with a second user, wherein the detecting the second device further includes detecting one or more online actions by the second device corresponding to the first product on an online resource page of the merchant;
generating and providing a user interface on a merchant device, wherein the user interface includes a visual representation corresponding to the physical merchant location, wherein the visual representation includes a first user interface element corresponding to the first product, a second interface element corresponding to the first user, and a third user interface element corresponding to the second user, and wherein the first user interface element, the second user interface element, and the third user interface element are displayed in the visual representation at the same time;
determining one or more recommendations based on the detecting the one or more online actions by the second device and the detecting that the first user is located in the first location;
and
providing, via the user interface on the merchant device, the one or more recommendations.

3 more elements

A method, comprising:

detecting, via a beacon device, a first device of a first user that is located in a first location of a physical merchant location of a merchant, wherein the first location is associated with a first product;
detecting, via a network connection, a second device that is associated with a second user, wherein the detecting the second device further includes detecting one or more online actions by the second device corresponding to the first product on an online resource page of the merchant;
generating and providing a user interface on a merchant device, wherein the user interface includes a visual representation corresponding to the physical merchant location, wherein the visual representation includes a first user interface element corresponding to the first product, a second interface element corresponding to the first user, and a third user interface element corresponding to the second user, and wherein the first user interface element, the second user interface element, and the third user interface element are displayed in the visual representation at the same time;
determining one or more recommendations based on the detecting the one or more online actions by the second device and the detecting that the first user is located in the first location;
and
providing, via the user interface on the merchant device, the one or more recommendations.

3 more elements

Dependencies are inferred from the claim text.

Facts

Application: 16/742,599Filed 14 Jan 2020 · continuation
Priority: 26 Nov 2013
Published: US 2020/0226509 A116 Jul 2020
Granted: 3 Aug 2021
Term ends: Not estimatedThe source records don’t support an estimate.

Classification3 codes

G06Q 10/0633
Operations research, analysis or management: workflow analysis
G06Q 30/0201
Marketing; Price estimation or determination; Fundraising: market modelling; Market analysis; Collecting market data
G06Q
Information and communication technology [ict] specially adapted for administrative, commercial, financial, managerial

Family

Application61/909,070Us provisional application · filed 26 Nov 2013
Application14/191,290Parent of this continuation · filed 26 Feb 2014
US 2020/0226509 A1Pre-grant publication · published 16 Jul 2020
US 10,535,027 B2Parent of this continuation
US 2015/0149236 A1Published application
US 11,080,635 B2This patent

From the US filing history. Foreign family members aren’t listed.