Document collaboration

A computer readable storage device storing instructions executable by one or more processors to:

• transmit, from a service platform customer instance, first data associated with a document to a first user device;
• transmit, from the service platform customer instance, second data associated with the document to a second user device;
• receive, at the service platform customer instance, a first request from the first user device to make a change to the document from the first user device, wherein the first request identifies the change to the document;
• transmit, from the service platform customer instance to the second user device, a second request for permission to make the change identified from the first request to the document;
• and
• update, at the service platform customer instance, the document based on the change in response to receiving, from the second user device, permission to make the change identified from the first request to the document.

An apparatus comprising:

• one or more processors;
• and
• one or more memory devices storing instructions executable by one or more processors to:
• transmit, from a service platform customer instance, first data associated with a document to a first user device;
• transmit, from the service platform customer instance, second data associated with the document to a second user device;
• receive, at the service platform customer instance, a first request from the first user device to make a change to the document from the first user device, wherein the first request identifies the change to the document;
• transmit, from the service platform customer instance to the second user device, a second request for permission to make the change identified from the first request to the document;
• and
• update, at the service platform customer instance, the document based on the change in response to receiving, from the second user device, permission to make the change identified from the first request to the document.