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US 11,057,647 B2Granted
Television with interactive portal and system and method for use of same
AssigneeEnseo, LLC
InventorsVanessa Ogle, Edward H. Wolfe, Thomas R. Miller
Life of this patent
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Abstract
A television with an interactive portal and system and method for use of the same are disclosed. In one embodiment of the television, the television is deployed to provide an interactive portal in a hospitality establishment having multiple rooms, such as a hotel. The television is associated with a room and includes a housing that secures a processor, memory, tuner, panel, and audio driver in an interconnected architecture. The television generates a guest interactive portal as well as a housekeeping interactive portal for a guest and housekeeper, respectively. Each of the portals provides relevant feedback on the condition of the room to a server associated with the hotel.
Claims14
A system for operating a hospitality establishment having a plurality of rooms, the system comprising:
- a plurality of televisions respectively disposed in the plurality of rooms, each television programmably assigned to a respective room, each television comprising:
- a processor, memory, tuner, panel, and audio drive disposed in an interconnected architecture therein;
- the memory accessible to the processor, the memory including processor-executable instructions that, when executed, cause the processor to:
- receive a next room assignment from a server,
- in response to a housekeeping servicing request, generate a housekeeping interactive portal including a first interactive icon relative to the assigned room and the next room assignment, the first interactive icon is selected from the group consisting of clean/dirty status of the assigned room, do not disturb, make-up room, additional towels, fresh linens, turn-back service, and days until check-out, the housekeeping interactive portal includes a second interactive icon relative to the maintenance of the assigned room,
- forward the housekeeping interactive portal to the television via the television output, and
- receive an interactive instruction relative to the first interactive request;
- the server being disposed in communication with the plurality of televisions, the server being co-located at the hospitality establishment, the server including a maintenance schedule, the maintenance schedule being dynamically maintained based on the interactive instructions received at the server relative to the second interactive icon;
- the server optimizing the maintenance schedule prior to dispatching maintenance tasks;
- the server sending each of the plurality of televisions the next room assignment;
- the server receiving the interactive instructions relative to the first interactive request;
- and
- a housekeeping schedule stored at the server, the next room assignment forming a portion of the housekeeping schedule, which is dynamically maintained based on the interactive instructions received at the server relative to the first interactive icon.
10 more elements
A system for operating a hospitality establishment having a plurality of rooms, the system comprising:
- a plurality of televisions respectively disposed in the plurality of rooms, each television programmably assigned to a respective room, each television comprising:
- a processor, memory, tuner, panel, and audio drive disposed in an interconnected architecture therein;
- the memory accessible to the processor, the memory including processor-executable instructions that, when executed, cause the processor to:
- receive a next room assignment from a server,
- in response to a housekeeping servicing request, generate a housekeeping interactive portal including a first interactive icon relative to the assigned room and the next room assignment, the first interactive icon being related to housekeeping, the housekeeping interactive portal includes a second interactive icon relative to the maintenance of the assigned room,
- forward the housekeeping interactive portal to the television via the television output, and
- receive an interactive instruction relative to the first interactive request;
- the server being disposed in communication with the plurality of televisions, the server being co-located at the hospitality establishment, the server including a maintenance schedule, the maintenance schedule being dynamically maintained based on the interactive instructions received at the server relative to the second interactive icon;
- the server optimizing the maintenance schedule prior to dispatching maintenance tasks;
- the server sending each of the plurality of televisions the next room assignment;
- the server receiving the interactive instructions relative to the first interactive request;
- and
- a housekeeping schedule stored at the server, the next room assignment forming a portion of the housekeeping schedule, which is dynamically maintained based on the interactive instructions received at the server relative to the first interactive icon.
10 more elements
A system for operating a hospitality establishment having a plurality of rooms, the system comprising:
- a plurality of televisions respectively disposed in the plurality of rooms, each television programmably assigned to a respective room, each television comprising:
- a processor, memory, tuner, panel, and audio drive disposed in an interconnected architecture therein;
- the memory accessible to the processor, the memory including processor-executable instructions that, when executed, cause the processor to:
- receive a next room assignment from a server,
- in response to a housekeeping servicing request, generate a housekeeping interactive portal including a first interactive icon relative to the assigned room and the next room assignment, the housekeeping interactive portal includes a second interactive icon relative to the maintenance of the assigned room,
- forward the housekeeping interactive portal to the television via the television output, and
- receive an interactive instruction relative to the first interactive request;
- the server being disposed in communication with the plurality of televisions, the server being co-located at the hospitality establishment, the server including a maintenance schedule, the maintenance schedule being dynamically maintained based on the interactive instructions received at the server relative to the second interactive icon;
- the server optimizing the maintenance schedule prior to dispatching maintenance tasks;
- the server sending each of the plurality of televisions the next room assignment;
- the server receiving the interactive instructions relative to the first interactive request;
- and
- a housekeeping schedule stored at the server, the next room assignment forming a portion of the housekeeping schedule, which is dynamically maintained based on the interactive instructions received at the server relative to the first interactive icon.
10 more elements
Dependencies are inferred from the claim text.