Bulk service mapping

A method for mapping network services, comprising:

• determining a set of service entry point candidates for an organization based, at least in part, on first network information comprising network traffic between a set of components represented by configuration items;
• receiving userinput including a selection of a set of service entry points selected from the set of service entry point candidates, wherein each service entry point candidate of the set of service entry point candidates comprises a property of a connection to a configuration item;
• initiating network discovery from the selected set of service entry points to collect second network information related to two or more service entry points of the set of service entry points, wherein the second network information is indicative of one or more devices connected to a computing network and one or more applications running on the one or more devices;
• generating a service map based on the second network information;
• identifying errors associated with one or more service entry points of the set of service entry points in the second network information based on a determination that the service map is not accurate via comparison of patterns of the service map with predefined inaccurate patterns;
• grouping the errors into one or more category groups based on characteristics of the errors;
• and
• displaying the one or more category groups on a display device.

A non-transitory computer readable medium containing instructions that, when executed by a processor causes a programmable device to:

• determine a set of service entry point candidates for an organization based, at least in part, on first network information, wherein each service entry point candidate of the set of service entry point candidates comprises a property of a connection to a configuration item, wherein network discovery may start from any of the service entry point candidates, and the first network information comprises network traffic between a set of components represented by configuration items;
• receive user input including a selection of a set of service entry points selected from the set of service entry point candidates;
• initiate network discovery from the selected set of service entry points to collect second network information related to two or more service entry points of the set of service entry points, wherein the second network information is indicative of one or more devices connected to a computing network and one or more applications running on the one or more devices;
• generate a service map based on the second network information;
• identify errors associated with one or more service entry points of the set of service entry points in the second network information based on a determination that the service map is not accurate via comparison of patterns of the service map with predefined inaccurate patterns;
• group the errors into one or more category groups based on characteristics of the errors;
• and
• displaythe one or more category groups on a display device.