Systems, methods, and media for laboratory benefit services

A system, comprising:

• an electronic device of a health care provider;
• an application server in a clustered server environment;
• a pass through server;
• and
• a data store in communication with the pass through server and the application server, wherein the pass through server is configured to:
• generate a web portal in a number of portal pages presented by use of portlets, the web portal provideable to the electronic device of the health care provider and useable for receiving user input via the electronic device;
• receive, from the electronic device of the health care provider, an order request for a first laboratory test for a patient corresponding to the health care provider via the web portal;
• verify, in response to receiving the order request and prior to completing an order corresponding to the order request for the first laboratory test, an authenticity of the health care provider by authenticating a username and password or a digital certificate associated with the health care provider, wherein verifying the authenticity of the health care provider comprises:
• accessing an authenticity data store to determine whether the username and password or the digital certificate received from the electronic device of the health care provider authenticates the health care provider;
• in response to verifying the authenticity of the health care provider and after receiving the order request for the first laboratory test and prior to completing an order corresponding to the order request for the first laboratory test:
• dynamically determine, by the application server, a recommended laboratory test for the patient based at least in part on the first laboratory test for the patient and by querying the data store in communication with the application server for medical information corresponding to the patient stored in the data store;
• wherein the medical information stored in the data store used in dynamically determining the recommended laboratory test for the patient comprises a medical classification code corresponding to the patient, a health plan corresponding to the patient, and historical medical information corresponding to the patient;
• wherein the recommended laboratory test comprises at least one of an additional laboratory test for the patient or an alternate laboratory test for the patient;
• determine an availability of a previous sample from the patient for the recommended laboratory test, wherein the availability includes an existence of and a duration of the existence of the previous sample;
• send the recommended laboratory test for the patient and an alert based on the availability of the previous sample for the recommended laboratory test to the electronic device of the health care provider asking whether the recommended laboratory test for the patient should be ordered;
• complete the order from the health care provider based at least in part on the determining of the availability, wherein the order comprises the recommended laboratory test for the patient;
• receiving, by the pass through server and via the web portal, a plurality of selections made on the electronic device of the health care provider to define a presentation customization, the plurality of selections including a selection for displaying raw data, a selection for displaying historical medical information, and a selection for displaying graphical indications;
• dynamically generate a test result report in accordance with the presentation customization;
• and
• electronically send the test result report to at least one of the patient or the health care provider.

A non-transitory computer-readable medium comprising one or more software applications configured to be executed by a processor, the one or more software applications configured to:

• generate a web portal by a pass through server in a number of portal pages presented by use of portlets, the web portal provideable to an electronic device of a health care provider and useable for receiving user input via the electronic device;
• receive, from the electronic device of the health care provider, an order request for a first laboratory test for a patient corresponding to the health care provider via the web portal;
• verify, in response to receiving the order request and prior to completing an order corresponding to the order request for the first laboratory test, an authenticity of the health care provider by authenticating a username and password or a digital certificate associated with the health care provider, wherein verifying the authenticity of the health care provider comprises:
• accessing, by the pass through server, an authenticity data store to determine whether the username and password or the digital certificate received from the electronic device of the health care provider authenticates the health care provider;
• after receiving the order request for the first laboratory test and prior to completing an order corresponding to the order request for the first laboratory test:
• dynamically determine, using an application server in a clustered server environment, a recommended laboratory test for the patient based at least in part on the first laboratory test for the patient and by querying a data store for medical information corresponding to the patient stored in the data store;
• wherein the medical information stored in the data store used in dynamically determining the recommended laboratory test for the patient comprises a medical classification code corresponding to the patient, a health plan corresponding to the patient, and historical medical information corresponding to the patient;
• wherein the recommended laboratory test comprises at least one of an additional laboratory test for the patient or an alternate laboratory test for the patient;
• determine an availability of a previous sample from the patient for the recommended laboratory test, wherein the availability includes an existence of and a duration of the existence of the previous sample;
• send the recommended laboratory test for the patient and an alert based on the availability of the previous sample for the recommended laboratory test to the electronic device of the health care provider asking whether the recommended laboratory test for the patient should be ordered;
• receive a response from the electronic device of the health care provider to order the recommended laboratory test for the patient;
• complete the order from the health care provider based at least in part on the determining of the availability, wherein the order comprises the recommended laboratory test for the patient;
• receiving, by the pass through server and via the web portal, a plurality of selections made on the electronic device of the health care provider to define a presentation customization, the plurality of selections including a selection for displaying raw data, a selection for displaying historical medical information, and a selection for displaying graphical indications;
• dynamically generate a test result report in accordance with the presentation customization;
• and
• electronically send the test result report to at least one of the patient or the health care provider.