# US 11,029,810 B2 · Equipment service graphical interface

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- Number: US 11,029,810 B2
- Document ID: US11029810B2
- Status: Granted
- Kind: B2
- Application number: 15/992,714
- Filed: 2018-05-30
- Published: 2019-11-07
- Granted: 2021-06-08
- Earliest claimed: 2018-05-07
- Assignees: Otis Elevator Company
- Applicants: Otis Elevator Company
- Inventors: Ezhil Nanjappan
- Web page: https://patentgrep.com/patent/US11029810B2

## CPC

- G06F 3/04817: using icons (graphical or visual programming using iconic symbols G06F8/34)
- B66B 5/0006: {Monitoring devices or performance analysers (B66B5/02 takes precedence)}
- B66B 5/0037: {Performance analysers}
- G06F 3/017: {Gesture based interaction, e.g. based on a set of recognized hand gestures (interaction based on gestures traced on a digitiser G06F3/04883)}
- G06F 3/0482: Interaction with lists of selectable items, e.g. menus
- G06F 3/0488: using a touch-screen or digitiser, e.g. input of commands through traced gestures
- G06F 16/00: Information retrieval; Database structures therefor; File system structures therefor
- G06F 30/00: Computer-aided design [CAD]
- G06F 30/13: Architectural design, e.g. computer-aided architectural design [CAAD] related to design of buildings, bridges, landscapes, production plants or roads
- H04W 4/021: Services related to particular areas, e.g. point of interest [POI] services, venue services or geofences
- H04W 4/029: Location-based management or tracking services
- B66B 1/3423: {Control system configuration, i.e. lay-out}
- B66B 1/3461: {between the elevator control system and remote or mobile stations}
- B66B 25/006: {Monitoring for maintenance or repair (for security reasons B66B29/005)}
- G06F 2203/04806: Zoom, i.e. interaction techniques or interactors for controlling the zooming operation
- G06F: ELECTRIC DIGITAL DATA PROCESSING (computer systems based on specific computational models G06N)
- B66B: ELEVATORS; ESCALATORS OR MOVING WALKWAYS ({apparatus for raising or lowering persons on theatrical stages or the like A63J5/12} ; funicular railbound systems with rigid ground-supported tracks and cable traction, e.g. cliff railways, B61B9/00; arrangements of ammunition handlers in vessels B63G3/00; hoists, lifts, or conveyors for loading or unloading in general B65G; braking or detent devices controlling normal movements of winding drums or barrels B66D; ship-lifting devices E02C; garages for many vehicles with mechanical means for lifting vehicles E04H6/12; hoists for feeding ammunition or projectiles to launching apparatus or to loading mechanisms F41A9/00)
- H04W: WIRELESS COMMUNICATION NETWORKS (broadcast communication H04H; communication systems using wireless links for non-selective communication, e.g. wireless extensions H04M1/72)

## Abstract

An equipment service graphical interface is provided. An entity and an entity location of a plurality of equipment are identified. A data repository is accessed that includes a plurality of equipment servicing data associated with the equipment at the entity location. A map image is output on a graphical user interface including one or more icons indicating one or more equipment locations and status of the equipment based on the equipment servicing data from the data repository. One or more equipment status details are selectively displayed on the graphical user interface responsive to a detected user input action.

## Claims

### Claim 1

A method comprising:
identifying an entity and an entity location of a plurality of equipment;
accessing a data repository comprising a plurality of equipment servicing data associated with the plurality of equipment at the entity location, the equipment servicing data comprising summarized data received from sensors of the plurality of equipment;
outputting a map image on a graphical user interface comprising one or more icons indicating one or more equipment locations and status of the plurality of equipment based on the plurality of equipment servicing data from the data repository;
outputting a unit summary of a plurality of units of the plurality of equipment at the one or more equipment locations displayed concurrently with the map image on the graphical user interface, wherein when a viewable area of the map image changes according to user input, the unit summary dynamically updates corresponding to any of the one or more equipment locations being visible in the viewable area of the map image;
wherein each unit of the plurality of units comprises an elevator system;
selectively displaying one or more equipment status details on the graphical user interface responsive to a detected user input action;
updating the graphical user interface with a plurality of unit status details based on detecting a unit selection from the plurality of units; and
replacing the map image on the graphical user interface with a schematic view of a plurality of components of the elevator system comprising the unit selection with an operational summary of the plurality of components associated with the plurality of equipment servicing data and positioning information relative to the plurality of components of the elevator system in the schematic view, the information corresponding to a specific model of the elevator system based on the unit selection, displayed in combination with two or more of: the entity location, a unit health score, a unit uptime, and a unit activity history of the unit selection.

### Claim 2 (depends on 1)

The method of claim 1, wherein the detected user input action comprises a hovering action over at least one of the one or more icons, and the one or more equipment status details are associated with a specific instance of the plurality of equipment at the entity location depicted on the map image.

### Claim 3 (depends on 1)

The method of claim 1, wherein one or more display characteristics of the one or more icons vary based on the status of the plurality of equipment indicative of one or more differences in operational conditions of the plurality of equipment.

### Claim 4 (depends on 1)

The method of claim 1, further comprising:
outputting a health score on the graphical user interface that summarizes a plurality of conditions of the plurality of equipment at the one or more equipment locations displayed on the graphical user interface.

### Claim 5 (depends on 4)

The method of claim 4, further comprising:
outputting an uptime indicator on the graphical user interface that summarizes a performance history of the plurality of equipment at the one or more equipment locations displayed on the graphical user interface for a first predetermined period of time.

### Claim 6 (depends on 5)

The method of claim 5, further comprising:
outputting an activity history on the graphical user interface that summarizes a total number of visits, scheduled visits, predictive maintenance events, and service requests for the plurality of equipment at the one or more equipment locations displayed on the graphical user interface for a second predetermined period of time.

### Claim 7 (depends on 1)

The method of claim 1, wherein the plurality of unit status details comprises two or more time history plots with different time scales for the unit selection.

### Claim 8 (depends on 1)

The method of claim 1, further comprising:
detecting a change in a zoom level of the map image on the graphical user interface;
identifying a plurality of entity locations of the entity within a geographic area displayed on the map image;
retrieving the plurality of equipment servicing data associated with the plurality of equipment at the plurality of entity locations from the data repository;
updating the map image on the graphical user interface with a plurality of icons indicative of the status of the plurality of equipment at the plurality of entity locations;
determining an update to a plurality of summary data associated with the plurality of equipment at the plurality of entity locations; and
updating one or more values displayed on the graphical user interface with the update to the plurality of summary data.

### Claim 9

A system comprising: a processing system; and
a memory system having a plurality of instructions stored thereon that, when executed by the processing system, cause the system to:
identify an entity and an entity location of a plurality of equipment;
access a data repository comprising a plurality of equipment servicing data associated with the plurality of equipment at the entity location, the equipment servicing data comprising summarized data received from sensors of the plurality of equipment;
output a map image on a graphical user interface comprising one or more icons indicating one or more equipment locations and status of the plurality of equipment based on the plurality of equipment servicing data from the data repository;
outputting a unit summary of a plurality of units of the plurality of equipment at the one or more equipment locations displayed concurrently with the map image on the graphical user interface, wherein when a viewable area of the map image changes according to user input, the unit summary dynamically updates corresponding to any of the one or more equipment locations being visible in the viewable area of the map image;
wherein each unit of the plurality of units comprises an elevator system;
selectively display one or more equipment status details on the graphical user interface responsive to a detected user input action;
updating the graphical user interface with a plurality of unit status details based on detecting a unit selection from the plurality of units; and
replacing the map image on the graphical user interface with a schematic view of a plurality of components of the elevator system comprising the unit selection with an operational summary of the plurality of components associated with the plurality of equipment servicing data and positioning information relative to the plurality of components of the elevator system in the schematic view, the information corresponding to a specific model of the elevator system based on the unit selection, displayed in combination with two or more of: the entity location, a unit health score, a unit uptime, and a unit activity history of the unit selection.

### Claim 10 (depends on 9)

The system of claim 9, wherein the detected user input action comprises a hovering action over at least one of the one or more icons, and the one or more equipment status details are associated with a specific instance of the plurality of equipment at the entity location depicted on the map image.

### Claim 11 (depends on 9)

The system of claim 9, wherein one or more display characteristics of the one or more icons vary based on the status of the plurality of equipment indicative of one or more differences in operational conditions of the plurality of equipment.

### Claim 12 (depends on 9)

The system of claim 9, wherein the instructions when executed by the processing system cause the system to:
output a health score on the graphical user interface that summarizes a plurality of conditions of the plurality of equipment at the one or more equipment locations displayed on the graphical user interface.

### Claim 13 (depends on 12)

The system of claim 12, wherein the instructions when executed by the processing system cause the system to:
output an uptime indicator on the graphical user interface that summarizes a performance history of the plurality of equipment at the one or more equipment locations displayed on the graphical user interface for a first predetermined period of time.

### Claim 14 (depends on 13)

The system of claim 13, wherein the instructions when executed by the processing system cause the system to:
output an activity history on the graphical user interface that summarizes a total number of visits, scheduled visits, predictive maintenance events, and service requests for the plurality of equipment at the one or more equipment locations displayed on the graphical user interface for a second predetermined period of time.

### Claim 15 (depends on 9)

The system of claim 9, wherein the plurality of unit status details comprises two or more time history plots with different time scales for the unit selection.

### Claim 16 (depends on 9)

The system of claim 9, wherein the instructions when executed by the processing system cause the system to:
detect a change in a zoom level of the map image on the graphical user interface;
identify a plurality of entity locations of the entity within a geographic area displayed on the map image;
retrieve the plurality of equipment servicing data associated with the plurality of equipment at the plurality of entity locations from the data repository;
update the map image on the graphical user interface with a plurality of icons indicative of the status of the plurality of equipment at the plurality of entity locations;
determine an update to a plurality of summary data associated with the plurality of equipment at the plurality of entity locations; and
update one or more values displayed on the graphical user interface with the update to the plurality of summary data.

### Claim 17 (depends on 1)

The method of claim 1, further comprising:
tracking a number of predictive visits made to the entity location based on sensor data indicating a non-failed component needing maintenance in a predetermined period of time; and
outputting the number of predictive visits in the unit activity history.

### Claim 18 (depends on 9)

The system of claim 9, wherein the instructions when executed by the processing system cause the system to:
track a number of predictive visits made to the entity location based on sensor data indicating a non-failed component needing maintenance in a predetermined period of time; and
output the number of predictive visits in the unit activity history.