Message management methods and systems
AssigneeRingCentral, Inc.
InventorVlad Vendrow
Life of this patent
Estimating the term…
Abstract
A communications device is disclosed. The communications device comprises a memory configured to store instructions and a processor configured to execute the instructions to receive data representing a message provided by a caller, determine at least an attribute of the message based on the received data, generate one or more options based on the attribute of the message, and present the one or more options to the caller to prompt the caller to take an additional action related to the message.
Claims21
A communications device, comprising:
- a memory configured to store instructions;
- and
- at least one processor configured to execute the instructions to:
- receive an audio recording of a user, the audio recording being associated with an outgoing message;
- determine at least an attribute of the outgoing message from content of the audio recording, wherein the attribute reflects an urgency associated with the outgoing message based on prior correspondences between a caller and a callee;
- assign one of a plurality of urgency levels to the outgoing message and generate an indicator representing the assigned urgency level for the outgoing message based on the attribute of the outgoing message;
- generate one or more options based on the attribute of the outgoing message;
- present to the user the one or more options on a graphical user interface of a display;
- and
- cause to transmit the message to the callee.
A computer-readable medium comprising executable instructions, which, when executed by one or more processors, cause the one or more processors to:
- receive an audio recording of a user, the audio recording being associated with an outgoing message;
- determine at least an attribute of the outgoing message from content of the audio recording, wherein the attribute reflects an urgency associated with the outgoing message based on prior correspondences between a caller and a callee;
- assign one of a plurality of urgency levels to the outgoing message and generate an indicator representing the assigned urgency level for the outgoing message based on the attribute of the outgoing message;
- generate one or more options based on the attribute of the outgoing message;
- present to the user the one or more options on a graphical user interface of a display;
- and
- cause to transmit the message to the callee.
A computer-implemented method, comprising:
- receiving an audio recording of a user, the audio recording being associated with an outgoing message;
- determining at least an attribute of the outgoing message from content of the audio recording, wherein the attribute reflects an urgency associated with the outgoing message based on prior correspondences between a caller and a callee;
- assigning one of a plurality of urgency levels to the outgoing message and generate an indicator representing the assigned urgency level for the outgoing message based on the attribute of the outgoing message;
- generating one or more options based on the attribute of the outgoing message;
- presenting to the user the one or more options on a graphical user interface of a display;
- and
- causing to transmit the message to the callee.
Dependencies are inferred from the claim text.