Determining a quality of experience metric based on uniform resource locator data

A machine-readable medium, comprising executable instructions that, when executed by a processing system including a processor, facilitate performance of operations, the operations comprising:

• receiving, from a log of requests, a plurality of uniform resource locators associated with delivery of a media stream to a communications device by an operator from an over-the-top video service provider, wherein the operator operates a wireless communications network, and wherein the media stream was communicated from the over-the-top video service provider via the wireless communications network to the communications device;
• determining quality of experience metric information from uniform resource locator pairs of the plurality of uniform resource locators, wherein each uniform resource locator pair includes a first uniform resource locator corresponding to a first segment of the media stream and a second uniform resource locator corresponding to a second segment of the media stream after the communications device requests the first segment;
• and
• determining first quality of experience information for the delivery of the media stream to the communications device by network devices of the operator based on the quality of experience metric information.

A system comprising:

• a processing system including a processor;
• and
• a memory that stores executable instructions that, when executed by the processing system, facilitate performance of operations, the operations comprising:
• receiving, from a log of communications device requests, a plurality of uniform resource locators associated with a media stream provided to a communications device by an operator from a third party service provider;
• extracting first data from a first uniform resource locator of the plurality of uniform resource locators, the first data associated with a first segment of the media stream;
• extracting second data from a second uniform resource locator of the plurality of uniform resource locators, the second data associated with a second segment of the media stream;
• comparing portions of the first data to corresponding portions of the second data;
• and
• determining first quality of experience metric information based on the comparing.