US 10,951,483 B2 · Agent-assisted discovery of network devices and services

Abstract

A computing system may include persistent storage disposed within a remote network management platform and a proxy software application disposed within a managed network that is associated with the remote network management platform. The proxy software application may be configured to: (i) receive, from the remote network management platform, a discovery request; (ii) determine that the discovery request targets a computing device and is to be performed by way of a software agent deployed on the computing device; (iii) based on the discovery request, generate, by way of query mappings, a query expression; (iv) transmit, to the software agent, the query expression; (v) receive, from the software agent, a query response specifying configuration information related to the computing device; (vi) generate, by way of response mappings, a discovery response representing the configuration information related to the computing device; and (vii) transmit, to the remote network management platform, the discovery response.

Claims20

Dependent claims

A system, comprising:

one or more hardware processors;
and
a non-transitory memory storing instructions that, when executed by the one or more hardware processors, causes the one or more hardware processors to perform actions comprising:
receiving a discovery request to discover configuration items of a managed network, wherein the discovery request is in a first request format supported by a remote network management platform;
generating a query expression based on the discovery request, wherein the query expression is in a second request format supported by a software agent deployed on a computing device;
transmitting the query expression to the software agent;
receiving a query response comprising configuration information of the computing device from the software agent, wherein the query response is in a first response format supported by the software agent;
generating a discovery response comprising the configuration information based on the query response, wherein the query response is in a second response format supported by the remote network management platform;
and
transmitting the discovery response to the remote network management platform.

7 more elements

A method, comprising:

receiving a discovery request to discover configuration items of a managed network, wherein the discovery request is in a first request format supported by a remote network management platform;
generating a query expression based on the discovery request, wherein the query expression is in a second request format supported by a software agent deployed on a computing device;
transmitting the query expression to the software agent;
receiving a query response comprising configuration information of the computing device from the software agent, wherein the query response is in a first response format supported by the software agent;
generating a discovery response comprising the configuration information based on the query response, wherein the query response is in a second response format supported by the remote network management platform;
and
transmitting the discovery response to the remote network management platform.

4 more elements

Dependencies are inferred from the claim text.

Agent-assisted discovery of network devices and services

Life of this patent

Agent-assisted discovery of network devices and services

Life of this patent

Abstract

Claims20