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US 10,949,901 B2Granted
Systems and methods for automated customer fulfillment of products
AssigneeFrost Inc.
InventorMatthew L. Frost
Life of this patent
Estimating the term…
Abstract
The systems and methods described herein may be used to distribute goods to a consumer. The system may comprise a distribution device and system, a regulatory system, a customer relationship management system and an artificial intelligence system. The methods may comprise distributing an item to a consumer in fully automated or a partially automated process. The methods may comprise distributing a item to a consumer in a manner compliant with regulations.
Claims17
A method of distributing regulated goods to a consumer, comprising:
- permitting access to a secured location in response to a first agent verifying a consumer is authorized to shop for regulated goods;
- scanning, by a computer-based system comprising a vending device in the secured location, a credential of the consumer to identify credential data including a consumer attribute;
- encrypting, by the computer-based system, the credential data using an encryption function to determine a hash code associated with the consumer;
- transmitting, by the computer-based system, the hash code associated with the consumer to the vending device;
- enabling, by the computer-based system, the vending device to receive a first input from the consumer in response to receiving the hash code, wherein the vending device comprises at least one of a keypad, a touch screen, and a scanner;
- receiving, by the vending device, the first input comprising a first item selected by the consumer, wherein the regulated goods comprise a plurality of regulated items and the plurality of regulated items comprises the first item, wherein the first input comprises at least one of a touch screen entry, a keypad input, a scanned code, or electronically transmitted data from a user interface;
- determining, by the computer-based system, that the first item complies with a first regulation associated with the regulated items in response to an attribute of the first item and an attribute of the consumer comprising a purchase history of the consumer satisfying a rule associated with the first regulation,
- wherein the rule comprises a limit of a cumulative attribute of the regulated items distributed over a period,
- wherein the cumulative attribute comprises at least one of a cumulative weight, a cumulative amount of an active ingredient, and a cumulative amount;
- transmitting, by the computer-based system, a distribution review request to authorize distribution of the first item from the vending device to the consumer;
- receiving, by the computer-based system, a distribution authorization in response to a second input in an agent interface configured to run on a computing device in communication with the computer-based system;
- and
- distributing, by the vending device, the first item to the consumer in response to receiving the distribution authorization.
10 more elements
An article of manufacture including a non-transitory, tangible computer readable storage medium having instructions stored thereon that, in response to execution by a computer-based system for distributing regulated goods to a consumer, cause the computer-based system to be capable of performing operations comprising:
- scanning, by a computer-based system comprising a vending device in the secured location, a credential of the consumer to identify credential data including a consumer attribute;
- encrypting, by the computer-based system, the credential data using an encryption function to determine a hash code associated with the consumer;
- transmitting, by the computer-based system, the hash code associated with the consumer to the vending device;
- enabling, by the computer-based system, the vending device to receive a first input from the consumer in response to receiving the hash code, wherein the vending device comprises at least one of a keypad, a touch screen, and a scanner;
- receiving, by the vending device, the first input comprising a first item selected by the consumer, wherein the regulated goods comprise a plurality of regulated items and the plurality of regulated items comprises the first item, wherein the first input comprises at least one of a touch screen entry, a keypad input, a scanned code, or electronically transmitted data from a user interface, wherein the first input is associated with the hash code;
- determining, by the computer-based system, that the first item complies with a first regulation associated with the regulated items in response to an attribute of the first item and an attribute of the consumer comprising a purchase history of the consumer satisfying a rule associated with the first regulation,
- wherein the rule comprises a limit of a cumulative attribute of the regulated items distributed over a period,
- wherein the cumulative attribute comprises at least one of a cumulative weight, a cumulative amount of an active ingredient, and a cumulative amount;
- transmitting, by the computer-based system, a distribution review request to authorize distribution of the first item from the vending device to the consumer;
- receiving, by the computer-based system, a distribution authorization in response to a second input in an agent interface configured to run on a computing device in communication with the computer-based system;
- and
- distributing, by the vending device, the first item to the consumer in response to receiving the distribution authorization.
9 more elements
A computer-based system comprising:
- a processor for distributing regulated goods to a consumer;
- a vending device in electronic communication with the processor and located in a secured location,
- a tangible, non-transitory memory′ configured to communicate with the processor, the tangible, non-transitory′ memory having instructions stored thereon that, in response to execution by the processor, cause the computer-based system to perform operations comprising:
- scanning a credential of the consumer to identify credential data including a consumer attribute;
- encrypting the credential data using an encryption function to determine a hash code associated with the consumer;
- transmitting the hash code associated with the consumer to the vending device;
- enabling the vending device to receive a first input from the consumer in response to receiving the hash code, wherein the vending device comprises at least one of a keypad, a touch screen, and a scanner;
- receiving the first input, comprising a first item selected by the consumer, wherein the regulated goods comprise a plurality of regulated items and the plurality of regulated items comprises the first item wherein the first input comprises at least, one of a touch screen entry, a keypad input, a scanned code, or electronically transmitted data from a user interface, wherein the first input is associated with the hash code;
- determining that the first item complies with a first regulation associated with the regulated items in response to an attribute of the first item and an attribute of the consumer comprising a purchase history of the consumer satisfying a rule associated with the first regulation,
- wherein the rule comprises a limit of a cumulative attribute of the regulated items distributed over a period,
- wherein the cumulative attribute comprises at least one of a cumulative weight, a cumulative amount of an active ingredient, and a cumulative amount;
- receiving, by the processor and from the vending device, a distribution review request to authorize distribution of the first item from the vending device to the consumer;
- receiving, by the vending device and via the processor, a distribution authorization in response to a second input in an agent interface configured to run on a computing device in communication with the computer-based system;
- and
- distributing the first item from the vending device to the consumer in response to receiving the distribution authorization.
12 more elements
Dependencies are inferred from the claim text.