Systems and methods for deriving platform feedback data for dynamic retrieval by downstream subsystems

A computer system for generating platform feedback data from raw feedback data for dynamic retrieval by downstream subsystems of a subscription electronic transactions platform, the computer system comprising:

• a memory having processor-readable instructions stored therein;
• and
• at least one processor configured to access the memory and execute the processor-readable instructions, which when executed by the at least one processor configures the at least one processor to perform a plurality of functions, including functions for:
• detecting a return notification trigger of a user for one or more wearable items physically shipped to the user in response to one or more electronic transactions of the subscription electronic transactions platform;
• in response to detecting the return notification trigger, identifying segment data associated with at least one of the user and the one or more wearable items shipped to the user;
• determining a return notification form identifier based on the segment data, the return notification form identifier uniquely identifying an electronic return notification form to be filled out by the user;
• transmitting the electronic return notification form corresponding to the return notification form identifier for display at one or more user interfaces of a user device of the user;
• receiving via the electronic return notification form, raw feedback data from the user device relating to the one or more wearable items shipped to the user;
• converting the raw feedback data into platform feedback data having a format that is standardized across the subscription electronic transactions platform by parsing the raw feedback data into one or more attributes and deriving the platform feedback data having the format that is standardized across the subscription electronic transactions platform based on the one or more attributes using one or more predefined mappings between the raw feedback data and the platform feedback data, the one or more predefined mappings comprising (i) a first map that matches the return notification form identifier to a platform form identifier, (ii) a second map that matches one or more return notification form question identifiers to one or more platform question identifiers that are unique across a plurality of return notification forms associated with a plurality of return notification form identifiers, and (iii) a third map that matches one or more return notification form answer identifiers to one or more platform answer identifiers that are unique across the plurality of return notification forms associated with a plurality of return notification form identifiers;
• and
• storing the platform feedback data in at least one of a feedback service component and a return notification service component, in one or more formats configured for retrieval by one or more downstream subsystems associated with managing and/or analyzing the one or more wearable items across the subscription electronic transactions platform.

A non-transitory computer-readable medium containing instructions for generating platform feedback data from raw feedback data for dynamic retrieval by

• downstream subsystems of a subscription electronic transactions platform, the computer system comprising:
• detecting a return notification trigger of a user for one or more wearable items physically shipped to the user in response to one or more electronic transactions of the subscription electronic transactions platform;
• in response to detecting the return notification trigger, identifying segment data associated with at least one of the user and the one or more wearable items shipped to the user;
• determining a return notification form identifier based on the segment data, the return notification form identifier uniquely identifying an electronic return notification form to be filled out by the user;
• transmitting the electronic return notification form corresponding to the return notification form identifier for display at one or more user interfaces of a user device of the user;
• receiving via the electronic return notification form, raw feedback data from the user device relating to the one or more wearable items shipped to the user;
• converting the raw feedback data into platform feedback data having a format that is standardized across the subscription electronic transactions platform by parsing the raw feedback data into one or more attributes and deriving the platform feedback data having the format that is standardized across the subscription electronic transactions platform based on the one or more attributes using one or more predefined mappings between the raw feedback data and the platform feedback data, the one or more predefined mappings comprising (i) a first map that matches the return notification form identifier to a platform form identifier, (ii) a second map that matches one or more return notification form question identifiers to one or more platform question identifiers that are unique across a plurality of return notification forms associated with a plurality of return notification form identifiers, and (iii) a third map that matches one or more return notification form answer identifiers to one or more platform answer identifiers that are unique across the plurality of return notification forms associated with a plurality of return notification form identifiers;
• and
• storing the platform feedback data in at least one of a feedback service component and a return notification service component, in one or more formats configured for retrieval by one or more downstream subsystems associated with managing and/or analyzing the one or more wearable items across the subscription electronic transactions platform.