Automatic generation of a software configuration for license reconciliation

A method comprising:

• determining, by one or more server devices and from a configuration management database (CMDB), discovery information for installations of software applications on computing devices of a managed network, wherein the one or more server devices and the CMDB are disposed within a remote network management platform associated with the managed network, wherein the CMDB contains the discovery information and software configurations for a subset of the software application installations, wherein the software application installations and the computing devices are represented in the CMDB as configuration items (CIs), wherein at least some of the discovery information for the software application installations was obtained by the remote network management platform indirectly accessing the computing devices, wherein the discovery information for the software application installations includes respective indications of application publishers, application titles, and application versions for the software application installations, and wherein the software configurations respectively indicate rights allocations and rights consumption for each of the subset of the software application installations;
• determining, by the one or more server devices, that none of the software configurations stored in the CMDB match a particular software application installation of the software application installations, wherein the discovery information for the software application installations indicates that the particular software application installation is installed on one or more of the computing devices of the managed network;
• in response to determining that none of the software configurations stored in the CMDB match the particular software application installation, generating, by the one or more server devices, a particular software configuration for the particular software application installation, wherein the particular software configuration indicates:
• (i) a particular rights allocation of zero rights, and (ii) a particular rights consumption according to the discovery information for the software application installations;
• and
• updating, by the one or more server devices, the CMDB to include the particular software configuration.

An article of manufacture including a non-transitory computer-readable medium, having stored thereon program instructions that, upon execution by one or more server devices of a remote network management platform associated with a managed network, cause the server devices to perform operations comprising:

• determining, from a configuration management database (CMDB), discovery information for installations of software applications on computing devices of the managed network, wherein the CMDB is disposed within the remote network management platform, wherein the CMDB contains the discovery information and software configurations for a subset of the software application installations, wherein at least some of the discovery information for the software application installations was obtained by the remote network management platform indirectly accessing the computing devices, wherein the discovery information for the software application installations includes respective indications of application publishers, application titles, and application versions for the software application installations, and wherein the software configurations respectively indicate rights allocations and rights consumption for each of the subset of the software application installations;
• determining that none of the software configurations stored in the CMDB match a particular software application installation of the software application installations, wherein the discovery information for the software application installations indicates that the particular software application installation is installed on one or more of the computing devices of the managed network;
• in response to determining that none of the software configurations stored in the CMDB match the particular software application installation, generating a particular software configuration for the particular software application installation, wherein the particular software configuration indicates:
• (i) a particular rights allocation of zero rights, and (ii) a particular rights consumption according to the discovery information for the software application installations;
• and
• updating the CMDB to include the particular software configuration.