Methods and apparatus for identification and optimization of artificial intelligence calls

A communications system comprising:

• a communications device including a processor, said processor controlling the operation of the communications device to:
• receive a first call;
• determine whether or not said first call originated from an artificial intelligence system;
• and
• when said first call is determined to have originated from an artificial intelligence system perform one or more artificial intelligence call handling operations;
• wherein said operation to determine whether or not said first call originated from an artificial intelligence system includes one or more of the following:
• determining if an explicit artificial intelligence indicator indicating that the first call originated from an artificial intelligence system is present in first call signaling, said first call signaling being signaling of the first call;
• and
• determining if an explicit or an implicit artificial intelligence indicator indicating that the first call originated from an artificial intelligence system is present in first call media, said first call media being media of the first call;
• wherein said determining if an explicit or an implicit artificial intelligence indicator indicating that the first call originated from an artificial intelligence system is present in said first call media includes:
• processing at least a portion of an audio signal of the first call to determine if the audio signal includes an explicit or an implicit artificial intelligence indicator indicating the first call originated from an artificial intelligence system;
• and
• processing at least a portion of a video signal of the first call to determine if the video signal includes an explicit or an implicit artificial intelligence indicator indicating the first call originated from an artificial intelligence system.

A non-transitory computer readable medium including a first set of computer executable instructions which when executed by a processor of a communications device cause the communications device to:

• receive a first call;
• determine whether or not said first call originated from an artificial intelligence system;
• and
• when said first call is determined to have originated from an artificial intelligence system perform one or more artificial intelligence call handling operations;
• wherein said operation to determine whether or not said first call originated from said artificial intelligence system includes one or more of the following:
• determining if an explicit artificial intelligence indicator indicating that the first call originated from an artificial intelligence system is present in first call signaling, said first call signaling being signaling of said first call;
• and
• determining if an explicit or an implicit artificial intelligence indicator indicating that the first call originated from an artificial intelligence system is present in first call media, said first call media being media of said first call;
• and
• wherein said determining if an explicit or an implicit artificial intelligence indicator indicating that the first call originated from an artificial intelligence system is present in said first call media includes:
• processing at least a portion of an audio signal of the first call to determine if the audio signal includes an explicit or an implicit artificial intelligence indicator indicating the first call originated from an artificial intelligence system;
• and
• processing at least a portion of a video signal of the first call to determine if the video signal includes an explicit or an implicit artificial intelligence indicator indicating the first call originated from an artificial intelligence system.