Authentication and control of incoming communication
AssigneeGlobal Tel*Link Corporation
InventorStephen Lee Hodge
Life of this patent
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Abstract
An incoming communication processing system and method is disclosed for providing communication and data services to residents of a controlled facility. Specifically, the incoming communication processing system allows outside parties to initiate communications to residents of a controlled facility. The incoming communication processing system may work in conjunction with or separately from an outgoing communication processing system. Many restrictions and safeguards may be implemented within the incoming communication system in order to prevent improper use.
Claims20
A method, comprising:
- receiving, at a communication system, an incoming communication from an external party external to a facility, wherein the incoming communication includes resident routing information directing the incoming communication to a resident of the facility;
- synchronizing, by the communication system, restriction data of an incoming communication database with restriction data of an outgoing communication database to generate synchronized restriction data, wherein the outgoing communication database is independent of the incoming communication database;
- and
- determining, by the communication system, whether to transmit the incoming communication to a resident communication device corresponding to the resident of the facility based on the synchronized restriction data of the incoming communication database.
An incoming communication processing system, comprising:
- a memory;
- and
- at least one processor coupled to the memory and configured to:
- receive, at the incoming communication processing system, an incoming communication from an external party external to a facility, wherein the incoming communication includes resident routing information directing the incoming communication to a resident of the facility;
- synchronize, by the incoming communication processing system, restriction data of an incoming communication database with restriction data of an outgoing communication database to generate synchronized restriction data, wherein the outgoing communication database is independent of the incoming communication database;
- and
- determine, by the incoming communication processing system, whether to transmit the incoming communication to a resident communication device corresponding to the resident of the facility based on the synchronized restriction data of the incoming communication database.
A non-transitory computer-readable device having instructions stored thereon that, when executed by at least one computing device, cause the at least one computing device to perform operations comprising:
- receiving an incoming communication from an external party external to a facility, wherein the incoming communication includes resident routing information directing the incoming communication to a resident of the facility;
- synchronizing restriction data of an incoming communication database with restriction data of an outgoing communication to generate synchronized restriction data, wherein the outgoing communication database is independent of the incoming communication database;
- and
- determining whether to transmit the incoming communication to a resident communication device corresponding to the resident of the facility based on the synchronized restriction data of the incoming communication database.
Dependencies are inferred from the claim text.