Methods and systems for providing images for facilitating communication

A system for interacting with a customer, comprising;

• a memory storing instructions;
• and
• a processor that, when executing the instructions, is configured to:
• receive physiological information and/or behavioral information for the customer representing identifying information for the customer;
• analyze the physiological information and/or the behavioral information for the customer to determine an identity of the customer;
• determine a need to provide photographic digital image data translating live voice communication from a live voice of a service representative interacting with the identified customer;
• determine generative adversarial network (GAN) user preferences related to GAN digital image data preferred by the identified customer;
• receive a live voice communication of a service representative interacting with the identified customer;
• translate the live voice communication into text;
• recognize pre-designated words in the text;
• retrieve historical transaction information for the identified customer, the historical transaction information comprising previous banking-related transactions completed by the customer and which banking option the customer used to make each previous banking-related transaction;
• determine GAN photographic digital image data corresponding to a suggested transaction for the identified customer, the suggested transaction determined using the pre-designated words in the text and the historical transaction data, the GAN digital image data determined using the GAN user preferences;
• display translated GAN photographic digital image data translating the live voice interacting with the identified customer;
• and
• accept transaction instructions from the identified customer.

A device for communicating with a customer, comprising:

• a memory storing instructions;
• and
• a processor that, when executing the instructions, is configured to:
• determine generative adversarial network (GAN) user preferences related to GAN digital image data preferred by an identified customer;
• receive a live voice communication of a service representative interacting with the identified customer;
• translate the live voice communication into text;
• recognize pre-designated words in the text;
• retrieve historical transaction information for the identified customer, the historical transaction information comprising previous banking-related transactions completed by the customer and which banking option the customer used to make each previous banking-related transaction;
• determine GAN photographic digital image data corresponding to a suggested transaction for the identified customer, the suggested transaction determined using the pre-designated words in the text and the historical transaction data, the GAN digital image data determined using the GAN user preferences;
• display translated GAN photographic digital image data translating a live voice interacting with the identified customer;
• and
• accept translation instructions from the identified customer.