Assisting users of chat session to participate in chat session

A computer program product for assisting users of a chat session to participate in said chat session, the computer program product comprising a computer readable storage medium having program code embodied therewith, the program code comprising the programming instructions for:

• analyzing messages of an instant message chat history involving a group of two or more users of said chat session to determine communication content, wherein said messages comprise text, images, audio and/or video;
• identifying key points of said instant message chat history from said analysis;
• summarizing said identified key points of said instant message chat history;
• identifying a first template corresponding to a first level of a hierarchical template corresponding to said determined communication content, wherein said hierarchical template is a template that includes different levels of a hierarchy or nested templates, wherein said first template corresponds to a general classification of a topic of said determined communication content, wherein said first template comprises a first recommended list of items to be discussed in said chat session;
• loading said first template;
• populating said first template with information obtained from said analysis of said messages of said instant message chat history, wherein said information comprises said summary of said identified key points of said instant message chat history;
• presenting said first template to said two or more users of said chat session;
• monitoring said chat session after presenting said first template to said two or more users of said chat session;
• analyzing new messages to determine additional conversation content;
• loading a second template corresponding to a second level of said hierarchical template directed to a more specific classification of said topic of said determined communication content based on said analysis of said new messages;
• and
• populating said second template with information obtained from said analysis of said new messages, wherein said information comprises a summary of key points of said additional conversation content, wherein said second template further comprises a second recommended list of items to be discussed in said chat session.

A system, comprising:

• a memory for storing a computer program for assisting users of a chat session to participate in said chat session;
• and
• a processor connected to said memory, wherein said processor is configured to execute the program instructions of the computer program comprising:
• analyzing messages of an instant message chat history involving a group of two or more users of said chat session to determine communication content, wherein said messages comprise text, images, audio and/or video;
• identifying key points of said instant message chat history from said analysis;
• summarizing said identified key points of said instant message chat history;
• identifying a first template corresponding to a first level of a hierarchical template corresponding to said determined communication content, wherein said hierarchical template is a template that includes different levels of a hierarchy or nested templates, wherein said first template corresponds to a general classification of a topic of said determined communication content, wherein said first template comprises a first recommended list of items to be discussed in said chat session;
• loading said first template;
• populating said first template with information obtained from said analysis of said messages of said instant message chat history, wherein said information comprises said summary of said identified key points of said instant message chat history;
• presenting said first template to said two or more users of said chat session;
• monitoring said chat session after presenting said first template to said two or more users of said chat session;
• analyzing new messages to determine additional conversation content;
• loading a second template corresponding to a second level of said hierarchical template directed to a more specific classification of said topic of said determined communication content based on said analysis of said new messages;
• and
• populating said second template with information obtained from said analysis of said new messages, wherein said information comprises a summary of key points of said additional conversation content, wherein said second template further comprises a second recommended list of items to be discussed in said chat session.