Solution which can improve VDI user experience automatically

A non-transitory, computer-readable storage medium encoded with instructions executable by a processor to improve virtual desktop infrastructure (VDI) user experience, the instructions comprising:

• providing a user access to a first virtual desktop executing a first set of applications and having a first virtual machine configuration;
• collecting VDI performance metrics associated with the first virtual desktop;
• detecting a problem from the VDI performance metrics;
• when the problem is caused by a first remote display protocol configuration on the first virtual desktop, automatically changing the first remote display protocol configuration to address the problem;
• collecting the user's feedback after changing the first remote display protocol configuration;
• training a model with training data including (1) the first virtual machine configuration of the first virtual desktop, (2) a first list of the first set of applications on the first virtual desktop, (3) the user's feedback, and (4) the first remote display protocol configuration;
• receiving (1) a second virtual machine configuration for a second virtual desktop and (2) a second list of a second set of applications on the second virtual desktop;
• based on (1) the second virtual machine configuration and (2) the second list of the second set of applications on the second virtual desktop, using the model to generate a second remote display protocol configuration for the second virtual desktop;
• and
• configuring the second virtual desktop to be accessed using the second remote display protocol configuration.

A system, comprising:

• host computers comprising hypervisors running virtual machines implementing virtual desktops to users;
• a user experience improvement tool being configured to:
• provide a user access to a first virtual desktop executing a first set of applications and a first virtual machine configuration;
• collect VDI performance metrics associated with the first virtual desktop;
• detect a problem from the VDI performance metrics;
• when the problem is caused by a first remote display protocol configuration on the first virtual desktop, automatically change the first remote display protocol configuration to address the problem;
• collect the user's feedback after changing the first remote display protocol configuration;
• and
• send the user's feedback to a server;
• the server being configured to:
• train a model with training data including (1) the first virtual machine configuration, (2) a first list of the first set of applications on the first virtual desktop, (3) the user's feedback, and (4) the first remote display protocol configuration;
• receive (1) a second virtual machine configuration for a second virtual desktop and (2) a second list of a second set of applications on the second virtual desktop;
• based on (1) the second virtual machine configuration and (2) the second list of the second set of applications on the second virtual desktop, use the model to generate a second remote display protocol configuration for the second virtual desktop;
• and
• send the second virtual remote display protocol configuration to a connection server;
• and
• the connection server being configured to configure the second virtual desktop to be accessed using the second remote display protocol configuration.