# US 10,873,675 B2 · Information processing apparatus for determining whether to display an event message

> Agents: this data is available as JSON from the patentgrep API and MCP server — see https://patentgrep.com/llms.txt

- Number: US 10,873,675 B2
- Document ID: US10873675B2
- Status: Granted
- Kind: B2
- Application number: 16/386,410
- Filed: 2019-04-17
- Published: 2019-08-08
- Granted: 2020-12-22
- Earliest claimed: 2017-03-03
- Assignees: Fuji Xerox Co., Ltd.
- Applicants: Fuji Xerox Co., Ltd.
- Inventors: Toshihide Fujii; Masatoshi Tagawa; Naoko Sato
- Web page: https://patentgrep.com/patent/US10873675B2

## CPC

- H04N 1/00411: {the display also being used for user input, e.g. touch screen}
- H04N 1/00477: {Indicating status, e.g. of a job (for control or supervision between transmitter and receiver or between image input and image output device H04N2201/3219)}
- H04N 1/21: Intermediate information storage (H04N1/387, H04N1/41 take precedence {; for control between transmitter and receiver or between image input and image output device H04N1/32358; indexing, editing G11B27/00})
- H04N 1/32625: {Fault detection}
- H04N 2201/0094: Multifunctional device, i.e. a device capable of all of reading, reproducing, copying, facsimile transception, file transception
- H04N: PICTORIAL COMMUNICATION, e.g. TELEVISION

## Abstract

An information processing apparatus includes a display screen and a display controller. The display screen displays a first message corresponding to a first event occurring in the information processing apparatus. The display controller controls, in a case where a second event occurs while the first message is being displayed on the display screen, a display mode of a second message corresponding to the second event, based on a relationship between the first event and the second event.

## Claims

### Claim 1

An information processing apparatus comprising:
a processor configured to:
control a display screen to display a plurality of error messages corresponding to error events occurring in the information processing apparatus, wherein
an error event is an occurrence of a failure in the information processing apparatus, and
an error message is a notification of the occurrence of the failure in the information processing apparatus;
in a case where a first error event corresponding to a first error message occurs in the information processing apparatus when a user is using an application of the information processing apparatus, and a second error message corresponding to a second error event is being displayed on the display screen when the first error event occurs, determine whether the first error event and the second error event occur in a same application;
when the first error event and the second error event occur in the same application, and the first error message has a higher priority than the second error message, control the display screen to preferentially display the first error message; and
when the first error event and the second error event do not occur in the same application, or when the first error message does not have a higher priority than the second error message, control the display screen to continue displaying the second error message without displaying the first error message.

### Claim 2 (depends on 1)

The information processing apparatus according to claim 1, wherein
the processor is further configured to control the display screen to display the first error message in response to a user's indication to close the second error message.