# US 10,872,520 B1 · Systems and methods for managing supervision signals > Agents: this data is available as JSON from the patentgrep API and MCP server — see https://patentgrep.com/llms.txt - Number: US 10,872,520 B1 - Document ID: US10872520B1 - Status: Granted - Kind: B1 - Application number: 16/667,449 - Filed: 2019-10-29 - Granted: 2020-12-22 - Earliest claimed: 2019-10-29 - Assignees: Tyco Safety Products Canada Ltd. - Applicants: Tyco Safety Products Canada Ltd. - Inventors: Derek Carl Smith; Stephane Foisy - Web page: https://patentgrep.com/patent/US10872520B1 ## CPC - G08B 29/123: {of line circuits} - G08B 29/16: Security signalling or alarm systems, e.g. redundant systems - G08B 25/004: {Alarm propagated along alternative communication path or using alternative communication medium according to a hierarchy of available ways to communicate, e.g. if Wi-Fi® not available use GSM} - G08B: SIGNALLING SYSTEMS, e.g. PERSONAL CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS ## Abstract Aspects of the present disclosure include methods, systems, and non-transitory computer readable media that perform the steps of determining, in response to receiving a first failed supervision signal, a notification signal, or failing to receive a first anticipated supervision signal, that at least the first communication channel is entering into a failure state or in the failure state, monitoring, in response to determining that the first communication channel is entering into a failure state or in the failure state, a second communication channel for a second supervision signal from the security device, and receiving the second supervision signal from the security device via the second communication channel. ## Claims ### Claim 1 A method of transmitting signals, comprising: determining, in response to receiving a first failed supervision signal, receiving a notification signal, or failing to receive a first anticipated supervision signal, that at least a first communication channel is entering into a failure state or in the failure state; monitoring, in response to determining that the first communication channel is entering into a failure state or in the failure state, a second communication channel for a second supervision signal from a security device; and receiving the second supervision signal from the security device via the second communication channel. ### Claim 2 (depends on 1) The method of claim 1, wherein determining the at least the first communication channel is in a failure state comprises at least one of: receiving a first predetermined number of a first plurality of failed supervision signals; receiving a second plurality of consecutive failed supervision signals over a first predetermined amount of time; receiving a third plurality of failed supervision signals and a plurality of successful supervision signals, wherein a ratio of the third plurality of failed supervision signals and the first plurality of successful supervision signals exceeds a predetermined threshold; or receiving a plurality of supervision signals at intervals other than a predetermined interval. ### Claim 3 (depends on 1) The method of claim 1, wherein: a first cost per unit data transmitted of the first communication channel is lower than a second cost per unit data transmitted of the second communication channel; or a first power consumption per unit data transmitted of the first communication channel is higher than a second power consumption per unit data transmitted of the second communication channel. ### Claim 4 (depends on 1) The method of claim 1, wherein the first communication channel is one of an internet communication channel, a wireless fidelity (Wi-Fi) communication channel, a broadband communication channel, or a short message service (SMS) communication channel. ### Claim 5 (depends on 1) The method of claim 1, wherein the second communication channel is different than the first communication channel. ### Claim 6 (depends on 1) The method of claim 1, further comprising, prior to receiving the first supervision signal, receiving a plurality of supervision signals, wherein each of the plurality of supervision signals is separated from at least an immediately previously signal or an immediately next signal of the plurality of supervision signals at a first predetermined interval. ### Claim 7 (depends on 6) The method of claim 6, further comprising, prior to receiving the second supervision signal, receiving a plurality of status signals, wherein each of the plurality of status signals is separated from at least an immediately previously signal or an immediately next signal of the plurality of status signals at a second predetermined interval. ### Claim 8 (depends on 7) The method of claim 7, wherein the first predetermined interval is between thirty seconds and five minutes and the second predetermined interval is between six hours and twenty four hours. ### Claim 9 (depends on 1) The method of claim 1, wherein the notification signal includes a cause of the failure state. ### Claim 10 (depends on 9) The method of claim 9, wherein the cause of the failure state includes a power outage, low signal strength, link loss, or internet offline. ### Claim 11 (depends on 1) The method of claim 1, further comprising suspending an alarm, a siren, or a local annunciation of a trouble associated with determining the failure state at the security device in response to receiving the second supervision signal. ### Claim 12 (depends on 11) The method of claim 11, wherein suspending further comprises suspending until a time at which a local user is able to respond to the failure state. ### Claim 13 A non-transitory computer readable medium comprising instructions stored therein that, when executed by a processor of a monitoring server, cause the processor to: determine, in response to receiving a first failed supervision signal, receiving a notification signal, or failing to receive a first anticipated supervision signal, that at least a first communication channel is entering into a failure state or in the failure state; monitor, in response to determining that the first communication channel is in the failure state, a second communication channel for a second supervision signal from a security device; and receive the second supervision signal from the security device via the second communication channel. ### Claim 14 (depends on 13) The non-transitory computer readable medium of claim 13, wherein the instructions for determining the at least the first communication channel is in a failure state comprises instructions that, when executed the processor, cause processor to perform at least one of: receiving a first predetermined number of a first plurality of failed supervision signals; receiving a second plurality of consecutive failed supervision signals over a first predetermined amount of time; receiving a third plurality of failed supervision signals and a plurality of successful supervision signals, wherein a ratio of the third plurality of failed supervision signals and the first plurality of successful supervision signals exceeds a predetermined threshold; or receiving a plurality of supervision signals at intervals other than a predetermined interval. ### Claim 15 (depends on 13) The non-transitory computer readable medium of claim 13, wherein: a first cost per unit data transmitted of the first communication channel is lower than a second cost per unit data transmitted of the second communication channel; or a first power consumption per unit data transmitted of the first communication channel is higher than a second power consumption per unit data transmitted of the second communication channel. ### Claim 16 (depends on 13) The non-transitory computer readable medium of claim 13, wherein the first communication channel is one of an internet communication channel, a wireless fidelity (Wi-Fi) communication channel, a broadband communication channel, or a short message service (SMS) communication channel. ### Claim 17 (depends on 13) The non-transitory computer readable medium of claim 13, wherein the second communication channel is different than the first communication channel. ### Claim 18 (depends on 13) The non-transitory computer readable medium of claim 13, further comprising instructions that, when executed the processor, cause processor to, prior to receiving the first supervision signal, receive a plurality of supervision signals, wherein each of the plurality of supervision signals is separated from at least an immediately previously signal or an immediately next signal of the plurality of supervision signals at a first predetermined interval. ### Claim 19 (depends on 18) The non-transitory computer readable medium of claim 18, further comprising instructions that, when executed the processor, cause processor to, prior to receiving the second supervision signal, receive a plurality of status signals, wherein each of the plurality of status signals is separated from at least an immediately previously signal or an immediately next signal of the plurality of status signals at a second predetermined interval. ### Claim 20 (depends on 19) The non-transitory computer readable medium of claim 19, wherein the first predetermined interval is between thirty seconds and five minutes and the second predetermined interval is between six hours and twenty four hours. ### Claim 21 A monitoring server, comprising: memory that stores instructions; and a processor configured to execute the instructions to: determine, in response to receiving a first failed supervision signal, receiving a notification signal, or failing to receive a first anticipated supervision signal, that at least a first communication channel is entering into a failure state or in the failure state; monitor, in response to determining that the first communication channel is entering into a failure state or in the failure state, a second communication channel for a second supervision signal from a security device; and receive the second supervision signal from the security device via the second communication channel. ### Claim 22 (depends on 21) The monitoring server of claim 21, wherein to determine the at least the first communication channel is in a failure state the processor is further configured to execute the instructions to perform at least one of: receiving a first predetermined number of a first plurality of failed supervision signals; receiving a second plurality of consecutive failed supervision signals over a first predetermined amount of time; receiving a third plurality of failed supervision signals and a plurality of successful supervision signals, wherein a ratio of the third plurality of failed supervision signals and the first plurality of successful supervision signals exceeds a predetermined threshold; or receiving a plurality of supervision signals at intervals other than a predetermined interval. ### Claim 23 (depends on 21) The monitoring server of claim 21, wherein: a first cost per unit data transmitted of the first communication channel is lower than a second cost per unit data transmitted of the second communication channel; or a first power consumption per unit data transmitted of the first communication channel is higher than a second power consumption per unit data transmitted of the second communication channel. ### Claim 24 (depends on 21) The monitoring server of claim 21, wherein: the first communication channel is one of an internet communication channel, a wireless fidelity (Wi-Fi) communication channel, a broadband communication channel, or a short message service (SMS) communication channel; and the second communication channel is one of a cellular communication channel or a satellite communication channel.