US 10,855,834 B2 · Systems and methods for curation and delivery of content for use in electronic calls

Abstract

Systems and methods are described herein for a computer-based communication application that displays, along with an incoming call notification, content specific to the parties involved. The application identifies electronic records of events attended by the users, and retrieves content specific to those records. For example, the application may identify electronic mail or meeting notifications sent between the users and concerning a particular subject matter. Images related to that subject matter are then retrieved and displayed during calls between those users. Users are thus presented with customized and personalized content specific to the subject matter of each call, thus helping them better recognize callers and more readily engage with the call.

Claims16

Dependent claims

A method of determining content to be displayed during a call, the method comprising:

detecting an initiation of a call between a first party and a second party;
retrieving electronic records of events attended by both the first party and the second party;
selecting an electronic record of a most recent event attended by both the first party and the second party among the retrieved electronic record of events;
determining a likely subject matter of the call based on attributes of the selected electronic record of the most recent event attended by both the first party and the second party;
selecting content corresponding to the determined likely subject matter of the call;
and
transmitting the selected content for display to the first party and the second party responsive to the initiating of the call.

4 more elements

A system for determining content to be displayed during a call, the system comprising:

a storage device;
and
control circuitry configured to:
detect an initiation of a call between a first party and a second party;
retrieve electronic records of events attended by both the first party and the second party;
select an electronic record of a most recent event attended by both the first party and the second party among the retrieved electronic record of events;
determine a likely subject matter of the call based on attributes of the selected electronic record of the most recent event attended by both the first party and the second party;
select content corresponding to the determined likely subject matter of the call;
and
transmit the selected content for display to the first party and the second party responsive to the initiating of the call.

7 more elements

Dependencies are inferred from the claim text.

Systems and methods for curation and delivery of content for use in electronic calls

Life of this patent

Systems and methods for curation and delivery of content for use in electronic calls

Life of this patent

Abstract

Claims16