Systems and methods for determining service level agreement compliance

A computing system for iteratively determining compliance of a backup system with a service level agreement, the computing system comprising:

• a processor;
• a memory coupled to the processor and including instructions that, when executed by the processor, cause the processor to:
• receive a service level policy, the service level policy being associated with a service level agreement representing a plurality of service level policies, each of the plurality of service level policies including a schedule for performing data management functions for a corresponding application, the schedule indicating a first backup time of a first backup job, the first backup job associated with:
• a first backup job success status, the first backup job success status indicating one of a successful status, an unsuccessful status, and a running status, the successful status indicating that the first backup job succeeded, the unsuccessful status indicating that the first backup job failed, and the running status indicating that the first backup job is currently running, and
• a first backup job consistency time when the first backup job is associated with the successful status, the first backup job consistency time indicating a restoration time associated with the first backup job;
• determine a first compliance analysis time and a service level policy schedule type, the service level policy schedule type being based on the service level policy, the service level policy schedule type comprising one of a windowed type and a continuous type, the first compliance analysis time being based on the service level policy schedule type and the first backup time;
• determine a first monitoring event associated with the first compliance analysis time, the first monitoring event associated with a first compliance analysis type, the first compliance analysis type including one of out-of-compliance, compliance, and end-of-window;
• perform a first compliance analysis associated with the first compliance analysis type to generate a first compliance status of the first monitoring event, the first compliance status including of one of an in-compliance status, an out-of-compliance status, and a no determination status, wherein the service level policy schedule type is associated with a compliance interval indicator when the service policy schedule type is associated with a compliance interval, the compliance interval comprising a maximum time window for performing a backup job to generate the in-compliance status;
• and
• create a second monitoring event, the second monitoring event associated with a second analysis time and a second compliance analysis type, the second compliance analysis type being based on the first compliance status and including one of out of compliance, compliance, and end of window, the second analysis time being based on the first compliance status,
• thereby iteratively determining compliance of a backup system with a service level agreement.

A non-transitory computer readable medium having executable instructions operable to cause an apparatus to:

• receive a service level policy, the service level policy being associated with a service level agreement representing a plurality of service level policies, each of the plurality of service level policies including a schedule for performing data management functions for a corresponding application, the schedule indicating a first backup time of a first backup job;
• determine a first compliance analysis time and a service level policy schedule type, the service level policy schedule type being based on the service level policy, the service level policy schedule type comprising one of a windowed type and a continuous type, the first compliance analysis time being based on the service level policy schedule type and the first backup time, the first backup job associated with:
• a first backup job success status, the first backup job success status indicating one of a successful status, an unsuccessful status, and a running status, the successful status indicating that the first backup job succeeded, the unsuccessful status indicating that the first backup job failed, and the running status indicating that the first backup job is currently running, and
• a first backup job consistency time when the first backup job is associated with the successful status, the first backup job consistency time indicating a restoration time associated with the first backup job;
• determine a first monitoring event associated with the first compliance analysis time, the first monitoring event associated with a first compliance analysis type, the first compliance analysis type including one of out-of-compliance, compliance, and end-of-window;
• perform a first compliance analysis associated with the first compliance analysis type to generate a first compliance status of the first monitoring event, the first compliance status including of one of an in-compliance status, an out-of-compliance status, and a no determination status, wherein the service level policy schedule type is associated with a compliance interval indicator when the service policy schedule type is associated with a compliance interval, the compliance interval comprising a maximum time window for performing a backup job to generate the in-compliance status;
• and
• create a second monitoring event, the second monitoring event associated with a second analysis time and a second compliance analysis type, the second compliance analysis type being based on the first compliance status and including one of out of compliance, compliance, and end of window, the second analysis time being based on the first compliance status,
• thereby iteratively determining compliance of a backup system with a service level agreement.