US 10,853,901 B2 · System and method for visitation management in a controlled environment

Abstract

A system is described herein that facilitates the easy scheduling and conducting of prison visitations. The system provides a remotely-accessible means for visitors to authenticate themselves, check the availability of those they wish to visit, and schedule a visit with that individual. As part of this process, the system tracks the availability of prison inmates as well as the devices and visit sites that are available to those inmates. In this manner, the system can quickly identify the availability of different inmates in order to provide on-demand scheduling capabilities to potential visitors. The system is connected to multiple facilities as well as public networks, and therefore can be remotely accessed. Additionally, the system also functions to monitor visits while they are in progress, as well as to store visit recordings for future review. Because the system is networked, remote monitors can access the review system in order to monitor visits or review recordings. The system also employs rigorous authentication and other security measures to ensure the safety and security of the visitors, the inmates, the staff, as well as others within the prison facility.

Claims19

Dependent claims

A visitation management system for allowing a visit participant to visit with an inmate of a controlled environment facility, the visitation management system comprising:

a visit scheduling subsystem configured to access a scheduling database that includes a plurality of data records and stores schedule information of visitation sites, as well as of the inmate, to provide available visit slots to the visit participant, and to receive a visit slot selection from the visit participant;
and
a visit monitoring subsystem configured to:
monitor the visit for violation of a predetermined rule;
and
analyze data of the visit for one or more of a hook-flash event or a DTMF input for purposes of detecting an unauthorized three-way call attempt,
wherein each of the plurality of data records includes a link that provides additional information when activated.

4 more elements

A method for scheduling a visit between a visit participant and an inmate of a controlled environment facility, the method comprising:

retrieving availability information of the inmate;
accessing a scheduling database that includes a plurality of data records and that stores schedule information of visitation sites and schedule information of the inmate;
generating a schedule of availability that includes a plurality of available visit slots based on the plurality of data records;
providing the schedule of availability to the visit participant;
receiving an available visit slot selection from the visit participant;
updating a visit schedule based on the selection;
connecting the visit participant and the inmate for the visit, including:
retrieving a device to be used by the visit participant, an inmate device to be used by the inmate, and a visit time from the scheduling database;
determining that the inmate device is a wireline device;
and
providing line power to the wireline device used by the inmate at the visit time;
receiving data of a visit;
and
analyzing data of the visit for one or more of a hook-flash event or a DTMF input for purposes of detecting an unauthorized three-way call attempt.

11 more elements

Dependencies are inferred from the claim text.

System and method for visitation management in a controlled environment

Life of this patent

System and method for visitation management in a controlled environment

Life of this patent

Abstract

Claims19