Trusted fulfillment agent network
AssigneeeBay Inc.
InventorsSrinivasan Raman, Frank Anthony Nuzzi
Life of this patent
Estimating the term…
Abstract
A system and method for a trusted fulfillment agent network system is described. A network of trusted fulfillment agents is generated for a seller in an online marketplace. A transaction between a buyer and the seller corresponding to a listing of the seller in the online marketplace is accessed. A request is generated to the network of trusted fulfillment agents of the seller to fulfill a shipment of an item from the listing to the buyer on behalf of the seller.
Claims20
A system comprising:
- one or more computer processors;
- one or more computer memories;
- a trusted fulfillment agent network application incorporated into the one or more computer memories, the trusted fulfillment agent network application configuring one or more processors of an online publication system to perform operations for implementing a trusted fulfillment agent network for a seller, the operations comprising:
- accessing exchange data in a database of an online marketplace, the exchange data corresponding to a transaction between a buyer and the seller, the transaction comprising a purchase order for an item and a payment made by the buyer for the item in association with the purchase order;
- identifying that there is an out-of-stock issue for the item included in the transaction;
- resolving the out-of-stock issue by automatically selecting a fulfillment agent from the trusted fulfillment agent network for the seller based on one or more selection criteria;
- and
- generating a compensation for the fulfillment agent based on a verification of a fulfillment of a shipment of the item from the fulfillment agent to the buyer.
A method comprising:
- incorporating a trusted fulfillment agent network application into an online publication system, the trusted fulfillment agent network application configuring one or more processors of the online publication system to perform operations for implementing a trusted fulfillment agent network for a seller, the operations comprising:
- accessing exchange data in a database of an online marketplace, the exchange data corresponding to a transaction between a buyer and the seller, the transaction comprising a purchase order for an item and a payment made by the buyer for the item in association with the purchase order;
- identifying that there is an out-of-stock issue for the item included in the transaction;
- resolving the out-of-stock issue by automatically selecting a fulfillment agent from the trusted fulfillment agent network for the seller based on one or more selection criteria;
- and
- generating a compensation for the fulfillment agent based on a verification of a fulfillment of a shipment of the item from the fulfillment agent to the buyer.
A non-transitory computer-readable medium embodying a set of instructions, the set of instructions causing one or more computer processors to perform operations for implementing a trusted fulfillment agent network for a seller, the operations comprising:
- accessing exchange data in a database of an online marketplace, the exchange data corresponding to a transaction between a buyer and the seller, the transaction comprising a purchase order for an item and a payment made by the buyer for the item in association with the purchase order;
- identifying that there is an out-of-stock issue for the item included in the transaction;
- resolving the out-of-stock issue by automatically selecting a fulfillment agent from the trusted fulfillment agent network for the seller based on one or more selection criteria;
- and
- generating a compensation for the fulfillment agent based on a verification of a fulfillment of a shipment of the item from the fulfillment agent to the buyer.
Dependencies are inferred from the claim text.