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AssigneeMicrosoft Technology Licensing, LLC
InventorsSam Pasupalak, Joshua R. Pantony, Wilson Hsu, Zhiyuan Wu, Phil Tregenza, Kaheer Suleman, James Simpson, Andrew McNamara, Tareq Ismail
Estimating the term…
A method, system, and computer program product provide a conversation agent to process natural language queries expressed by a user and perform commands according to the derived intention of the user. A natural language processing (NLP) engine derives intent using conditional random fields to identify a domain and at least one task embodied in the query. The NLP may further identify one or more subdomains, and one or more entities related to the identified command. A template system creates a data structure for information relevant to the derived intent and passes a template to a services manager for interfacing with one or more services capable of accomplishing the task. A dialogue manager may elicit more entities from the user if required by the services manager and otherwise engage in conversation with the user. In one embodiment, the conversational agent allows a user to engage in multiple conversations simultaneously.
A computing device comprising one or more processors and one or more storage devices storing instructions that, when executed by the one or more processors, cause the computing device to:
A method of processing a user query performed by a computing device, the method comprising:
A computer storage device storing computer-executable instructions that when executed by a processor cause the processor to:
Dependencies are inferred from the claim text.