Automatic bot creation based on scripts

A system for transcript-based bot creation, the method comprising:

• memory that stores information regarding a set of different automation templates associated with different statement types;
• a communication interface that imports a transcript comprising a plurality of statements;
• a processor that executes instructions stored in memory to:
• analyze the imported transcript to classify the statements as one or more of the different statement types;
• and
• match the classified statements of the imported transcript to one or more of the stored automation templates associated with the respective statement type of the classified statement;
• and
• a graphic user interface that:
• displays the imported transcript, wherein the graphic user interface displays the statements within the transcript in accordance with the automation templates associated with the respective statement type, and
• receives user input that modifies at least one automation template associated with the displayed transcript, the modified automation template associated with one of the statements designated as an integration point;
• wherein the processor executes further instructions to generate a custom bot configured to conduct a conversation based on the imported template and to initiate a workflow at the integration point in accordance with the at least one modified automation template.

A non-transitory, computer-readable storage medium, having embodied thereon a program executable by a processor to perform method for transcript-based bot creation, the method comprising:

• storing information in memory regarding a set of different automation templates associated with different statement types;
• importing a transcript via a communication interface, the imported transcript comprising a plurality of statements;
• analyzing the imported transcript to classify the statements as one or more of the different statement types;
• matching the classified statements of the imported transcript to one or more of the stored automation templates associated with the respective statement type of the classified statement;
• displaying the imported transcript in a graphic user interface, wherein the classified statements within the transcript are displayed in association with the matching automation templates associated with the respective statement type of the classified statements;
• receiving user input that modifies at least one automation template associated with the displayed transcript, the modified automation template associated with one of the classified statements designated as an integration point;
• and
• generating a custom bot configured to conduct a conversation based on the imported template and to initiate a workflow at the integration point in accordance with the at least one modified automation template.