Care management outreach

A computerized method carried out by at least one server having at least one processor for performing a method of generating outreach events for a care management service, the method comprising:

• continuously receiving, by a server in a cloud computing platform, the server having a processor coupled to a memory and communicating through a computer network with a plurality of remote computing devices of disparate data sources, data associated with a patient, wherein the data include updates to the patient's health data from one or more end-user computing devices, wherein the data is from the plurality of disparate data sources, wherein the data from one or more of the plurality of disparate data sources is in a non-standard format, and wherein disparate data sources are data sources that do not share patient health data with each other;
• creating, by the server, a longitudinal medical record comprising electronic medical documentation relevant to the patient's condition and treatment over the lifetime of the patient from the data associated with the patient received from the plurality of disparate data sources, wherein the longitudinal medical record is created by the server by transforming the data from the non-standard format to a standard format and into industry-standard nomenclature using algorithms and techniques including cleaning, standardizing, natural language processing, and machine learning, and wherein the data comprises at least insurance claims data and patient electronic medical record data;
• storing, by the server, the longitudinal medical record in one or more data stores associated with the cloud computing platform;
• providing, by the server, remote access to the one or more end-user computing devices, wherein the one or more end-user computing devices include the plurality of remote computer devices of the disparate data sources;
• determining, by the server, from the longitudinal medical record, using the at least one processor, that the patient is eligible for the care management services, wherein determining from the longitudinal medical record that the patient is eligible for the care management services comprises 1) identifying at least disease conditions, an amount of health system utilization, and an amount of healthcare services spend for the patient, 2) stratifying the patient as either senior, adult, pediatrics, or maternity, and 3) prioritizing the patient based on a risk level from items (1) and (2) and how impactful care management services can be on the patient;
• further determining, by the server, from the longitudinal medical record, that the patient qualifies for a health intervention program, wherein the health intervention program includes a set of program recommendations;
• automatically and without human intervention generating, by the server, a first patient-specific communication comprising an indication that the patient is eligible for the care management services, an indication that the patient qualifies for the health intervention program, and the set of program recommendations;
• communicating, by the server, through the computer network, the first communication to the one or more end-user computing devices, by generating a graphical user interface which displays the populated template via a display of the one or more end-user computing device;
• identifying in the received data, by the server, an update in at least one of a care management status, a care management plan, and a health data that meets a criteria for one or more health intervention, by continuously monitoring the data being continuously received from the plurality of disparate data sources;
• responsive to identifying an update in the data continuously received from the plurality of disparate data sources, automatically and without human intervention customizing and populating, by the server, at least one template corresponding to the identified update with patient-specific information;
• and
• communicating, by the server, the at least one populated template through the computer network to the one or more end-user computing devices, by generating a second graphical user interface which displays the at least one populated template via a display of the one or more end-user computing devices.

One or more non-transitory computer-readable media having computer-executable instructions embodied thereon that, when executed by a computing device, perform a method of generating outreach events based on a change in patient status, the method comprising:

• continuously receiving, by a server in a cloud computing platform, the server having a processor coupled to a memory and communicating through a computer network with a plurality of remote computing devices of disparate data sources, data associated with a patient, wherein the data include updates to the patient's health data from one or more end-user computing devices, wherein the data is from the plurality of disparate data sources, wherein the data from one or more of the plurality of disparate data sources is in a non-standard format, and wherein disparate data sources are data sources that do not share patient health data with each other;
• creating, by the server, a longitudinal medical record comprising electronic medical documentation relevant to the patient's condition and treatment over the lifetime of the patient from the data associated with the patient received from the plurality of disparate data sources, wherein the longitudinal medical record is created by the server by transforming the data from the non-standard format to a standard format and into industry-standard nomenclature using algorithms and techniques including cleaning, standardizing, natural language processing, and machine learning, and wherein the data comprises at least insurance claims data and patient electronic medical record data;
• storing, by the server, the longitudinal medical record in one or more data stores associated with the cloud computing platform;
• providing, by the server, remote access to the one or more end-user computing devices, wherein the one or more end-user computing devices include the plurality of remote computer devices of the disparate data sources;
• determining, by the server, from the longitudinal medical record that the patient is eligible for the care management services, wherein determining from the longitudinal medical record that the patient is eligible for the care management services comprises 1) identifying at least disease conditions, an amount of health system utilization, and an amount of healthcare services spend for the patient, 2) stratifying the patient as either senior, adult, pediatrics, or maternity, and 3) prioritizing the patient based on a risk level from items (1) and (2) and how impactful care management services can be on the patient;
• based on determining that the patient is eligible for care management services, automatically and without human intervention populating, by the server, a first template with patient-specific data;
• communicating, by the server, the populated first template through the computer network to the one or more end-user computing devices by generating a graphical user interface which displays the populated template via a display of the one or more end-user computing devices;
• subsequently determining, by the server, a change in care management case status for the patient, the change in care management case status comprising one of:
• (1) eligible to active, (2) eligible to declined, (3) active to terminated, or (4) active to suspended;
• based on the particular change in care management status, automatically and without human intervention customizing and populating, by the server, a respective template corresponding to the identified update with patient-specific data, the respective template comprising an indication of the particular change in status;
• and
• communicating, by the server, the respective populated template through the computer network to the one or more end-user computing devices by generating a graphical user interface which displays the populated template via a display of the one or more end-user computing devices.