US 10,853,442 B1Granted

Techniques for selecting a user experience design

AssigneeCapital One Services, LLC

InventorsJonathan Rider, Siraj Ali, Anderson Osagie

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Abstract

Various embodiments are generally directed to techniques for selecting a user experience design in a time-critical environment, such as based on the results of multiple classification processes while maintaining appropriate responsiveness, for instance. Some embodiments are particularly directed to selecting a website design experience based on results, or lack thereof, provided by a plurality of inference processes of varying accuracy within a predefined amount of time. For example, a page request, or indication thereof, may be received by an inference manager from a client device. In response to the page request, the inference manager may initiate one or more inference processes, and based on the response, or lack thereof, from each of the one or more inference process within a predetermine amount of time, the inference manager may provide an indication to an experience design selector. The experience design selector may then select, based on the indication, from a plurality user experience designs to provide to the client device in a page response.

Claims20

Dependent claims

An apparatus, comprising:

a processor;
and
memory comprising instructions that when executed by the processor cause the processor to:
detect a page request for a website, the page request received from a client device;
determine identification information corresponding to the client device based on the page request for the website;
initiate a timer, a first inference process, and a second inference process based on the identification information, wherein the first inference process utilizes a first datastore and the second inference process utilizes a second datastore;
select a first user experience design from a set of three or more user experience designs to provide to the client device in response to the page request for the website when the first inference process returns a first positive result prior to expiration of the timer and stop the second inference process when the first inference process returns a first positive result prior to expiration of the timer, wherein selection of the first user experience design is based on the first positive result;
select a second user experience design from the set of three or more user experience designs to provide to the client device in response to the page request for the website when the second inference process returns a second positive result prior to expiration of the timer and the first inference process fails to return any result or returns a first error result prior to expiration of the timer, wherein selection of the second user experience design is based on the second positive result;
and
select a third user experience design from the set of three or more user experience designs to provide to the client device in response to the page request for the website when the first inference process fails to return any result or returns the first error result prior to expiration of the timer and the second inference process fails to return any result or returns a second error result prior to expiration of the timer.

7 more elements

At least one non-transitory computer-readable medium comprising a set of instructions that, in response to being executed by a processor circuit, cause the processor circuit to:

determine identification information corresponding to a client device based on a page request for a website received from the client device;
initiate a timer, a first inference process, and a second inference process based on the identification information, wherein the first inference process utilizes a first machine learning algorithm in conjunction with a first datastore to classify the identification information and the second inference process utilizes a second machine learning algorithm in conjunction with a second datastore to classify the identification information;
select a first user experience design from a set of two or more user experience designs to provide to the client device in response to the page request for the website when the first inference process returns a first positive result prior to expiration of the timer and stop the second inference process when the first inference process returns a first positive result prior to expiration of the timer, wherein selection of the first user experience design is based on the first positive result;
select a second user experience design from the set of two or more user experience designs to provide to the client device in response to the page request for the website when the second inference process returns a second positive result prior to expiration of the timer and the first inference process fails to return any result or returns a first error result prior to expiration of the timer, wherein selection of the second user experience design is based on the second positive result;
provide the first user experience design to the client device when the first user experience design is selected;
and
provide the second user experience design to the client device when the second user experience design is selected.

4 more elements

A computer-implemented method, comprising:

determining information corresponding a request for website data from a client device, the information associated with the client device;
starting a timer, a first inference process, and a second inference process based on the information, wherein the first inference process utilizes a first machine learning algorithm in conjunction with a first datastore to classify the information and the second inference process utilizes a second machine learning algorithm in conjunction with a second datastore to classify the information;
selecting a first website dataset from two or more website datasets to provide data to the client device from in response to the request for the website data when the first inference process returns a first positive result prior to expiration of the timer and stop the second inference process when the first inference process returns a first positive result prior to expiration of the timer, wherein selection of the first website dataset is based on the first positive result;
and
selecting a second website dataset from the two or more sets of website data to provide data to the client device from in response to the request for the website data when the second inference process returns a second positive result prior to expiration of the timer and the first inference process fails to return any result or returns a first error result prior to expiration of the timer, wherein selection of the second website dataset is based on the second positive result.

2 more elements

Dependencies are inferred from the claim text.