Server system, communication apparatus, control method, and communication system
AssigneeCanon Kabushiki Kaisha
InventorYu Tomioka
Life of this patent
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Abstract
The present invention offers a server system including a transmission unit configured to, based on error information acquired, transmitting audio notification information for causing an audio control device to audibly notify a user of information about an error occurring in a communication apparatus. Control is performed such that, in a case where a plurality of errors is occurring in the communication apparatus, based on the audio notification information transmitted, information about a first error from among the plurality of errors is audibly notified to the user by the audio control device, and information about a second error different from the first error from among the plurality of errors is not audibly notified to the user by the audio control device.
Claims20
A communication system, comprising:
- a predetermined apparatus;
- and
- a server system outside the predetermined apparatus;
- wherein the predetermined apparatus includes at least one processor that controls
- a first transmission unit configured to transmit error information about an error occurring in the predetermined apparatus;
- wherein the server system includes at least one processor that controls
- an acquisition unit configured to acquire the error information;
- a second transmission unit configured to transmit, based on the acquired error information, audio notification information for causing an audio control device to audibly notify a user of the information about the error occurring in the predetermined apparatus;
- and
- a control unit configured to perform control such that, in a case where a plurality of errors is occurring in the predetermined apparatus, based on the transmitted audio notification information, information about a first error from among the plurality of errors is audibly notified to the user by the audio control device, and information about a second error different from the first error from among the plurality of errors is not audibly notified to the user by the audio control device.
A method for controlling a communication system including a predetermined apparatus and a server system, the method comprising:
- transmitting, by the predetermined apparatus, error information about an error occurring in the predetermined apparatus;
- acquiring, by the server system, the error information;
- transmitting, by the server system, based on the acquired error information, audio notification information for causing an audio control device to audibly notify a user of the information about the error occurring in the predetermined apparatus;
- and
- performing, by the server system, control such that, in a case where a plurality of errors is occurring in the predetermined apparatus, based on the transmitted audio notification information, information about a first error from among the plurality of errors is audibly notified to the user by the audio control device, and information about a second error different from the first error from among the plurality of errors is not audibly notified to the user by the audio control device.
A server system comprising:
- at least one processor that controls
- an acquisition unit configured to acquire error information about an error occurring in a predetermined apparatus;
- a transmission unit configured to, based on the error information acquired, transmit audio notification information for causing an audio control device to audibly notify a user of the information about the error occurring in the predetermined apparatus;
- and
- a control unit configured to perform control such that, in a case where a plurality of errors is occurring in the predetermined apparatus, based on the transmitted audio notification information, information about a first error from among the plurality of errors is audibly notified to the user by the audio control device, and information about a second error different from the first error from among the plurality of errors is not audibly notified to the user by the audio control device.
Dependencies are inferred from the claim text.