Monitoring voice-over-IP performance over the internet
AssigneeThousandEyes, Inc.
InventorsJoao Antunes, Ricardo V. Oliveira
Life of this patent
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Abstract
Techniques for monitoring Voice-over-IP (VoIP) network services over the Internet are disclosed. In some embodiments, a system, process, and/or computer program product for monitoring and/or troubleshooting VoIP network services over the Internet includes performing VoIP call initiation testing using a source agent and a target agent; performing synthetic VoIP call quality testing using the source agent and the target agent over the Internet; and generating a report based on the VoIP call initiation testing and the synthetic VoIP call quality testing over the Internet.
Claims33
A system, comprising:
- a processor configured to:
- perform Voice over IP (VoIP) call initiation testing using a source agent and a target agent;
- perform synthetic VoIP call quality testing using the source agent and the target agent over the Internet, wherein the VoIP call initiation testing and/or the synthetic VoIP call quality testing are performed using active probing without instrumentation of a VoIP server with a server agent to monitor VoIP call setup and to monitor VoIP call/video quality over the Internet;
- determine a network path between the source agent and the target agent using network path tracing;
- and
- generate a report based on the VoIP call initiation testing and the synthetic VoIP call quality testing over the Internet, wherein the report includes information related to the network path;
- and
- a memory coupled to the processor and configured to provide the processor with instructions.
A method, comprising:
- performing Voice over IP (VoIP) call initiation testing using a source agent and a target agent;
- performing synthetic VoIP call quality testing using the source agent and the target agent over the Internet, wherein the VoIP call initiation testing and/or the synthetic VoIP call quality testing are performed using active probing without instrumentation of a VoIP server with a server agent to monitor VoIP call setup and to monitor VoIP call/video quality over the Internet;
- determining a network path between the source agent and the target agent using network path tracing;
- and
- generating a report based on the VoIP call initiation testing and the synthetic VoIP call quality testing over the Internet, wherein the report includes information related to the network path.
A computer program product, the computer program product being embodied in a non-transitory tangible computer readable storage medium and comprising computer instructions executed on a processor for:
- performing Voice over IP (VoIP) call initiation testing using a source agent and a target agent;
- performing synthetic VoIP call quality testing using the source agent and the target agent over the Internet, wherein the VoIP call initiation testing and/or the synthetic VoIP call quality testing are performed using active probing without instrumentation of a VoIP server with a server agent to monitor VoIP call setup and to monitor VoIP call/video quality over the Internet;
- determining a network path between the source agent and the target agent using network path tracing;
- and
- generating a report based on the VoIP call initiation testing and the synthetic VoIP call quality testing over the Internet, wherein the report includes information related to the network path.
Dependencies are inferred from the claim text.