Remote malware remediation

A method comprising:

• identifying, at a host device, a file to be remediated;
• requesting assistance with remediation from an antimalware support system remote from the host device;
• receiving, from the antimalware support system, a remediation tool for remediation of the file;
• performing at least a portion of the remediation tool locally at the host device, wherein the antimalware support system initiates the portion of the remediation tool performed locally, and wherein at least a portion of the remediation tool is performed remotely from the host device;
• and
• determining whether the portion of the remediation tool performed locally remediated the file.

A system comprising:

• an antimalware support server;
• and
• a host device remote from the antimalware support server, the host device comprising:
• memory;
• and
• a hardware processor configured to:
• identify a file to be remediated;
• request assistance with remediation from the antimalware support server;
• receive, from the antimalware support server, a remediation tool for remediation of the file;
• perform at least a portion of the remediation tool locally, wherein the antimalware support server initiates the portion of the remediation tool performed locally, and wherein at least a portion of the remediation tool is performed remotely from the host device;
• and
• determine whether the portion of the remediation tool performed locally remediated the file.