Dynamic risk engine

A non-transitory computer-readable storage medium containing a set of instructions that, when executed by one or more processors, cause a machine to:

• engage in an initial contact with a user via a first channel, wherein engaging in the initial contact with the user comprises acquiring identifying information relating to the user;
• receive, from the user during the initial contact, a request to engage in a first activity;
• determine an activity trust threshold required for the first activity,
• wherein determining the activity trust threshold is based on rules relating to a risk of the first activity,
• wherein the risk of the first activity is determined based at least in part on security preferences identified by the user, wherein the security preferences restrict when the first activity takes place;
• determine, based on the identifying information and a comparison of current user behavior with historical user behavior, an initial identity trust score for the user;
• compare the initial identity trust score with the activity trust threshold to determine whether to allow the user to engage in the first activity;
• and
• in response to the initial identity trust score meeting or exceeding the activity trust threshold, allow the user to engage in the first activity.

A system comprising:

• a memory;
• and
• a processor in communication with the memory, the processor operable to execute software modules, the software modules comprising:
• a channel information collection module operable to:
• engage in an initial contact with a user via a first channel, wherein engaging in the initial contact with the user comprises acquiring identifying information relating to the user, and
• receive, from the user during the initial contact, a request to engage in a first activity;
• and
• an activity trust threshold module operable to:
• determine an activity trust threshold required for the first activity,
• wherein determining the activity trust threshold is based on rules relating to a risk of the first activity,
• wherein the risk of the first activity is determined based at least in part on security preferences identified by the user, wherein the security preferences restrict when the first activity takes place,
• determine, based on the identifying information and a comparison of current user behavior with historical user behavior, an initial identity trust score for the user,
• compare the initial identity trust score with the activity trust threshold to determine whether to allow the user to engage in the first activity, and
• in response to the initial identity trust score meeting or exceeding the activity trust threshold, allow the user to engage in the first activity.