Automated system and method for improving healthcare communication

A computer program product, comprising a computer readable hardware storage device storing a computer readable program code, the computer readable program code comprising an algorithm that when executed by a computer processor of a computing system implements a method for automating healthcare communication, the method comprising the steps of:

• detecting, by said processor via said digital audio recording system, audible sounds from a plurality of audio recording devices positioned throughout facilities of a physician;
• enabling, by said processor in response to said detecting said audible sounds, recording functionality of said digital audio recording system;
• receiving, by said processor in response to said detecting and said enabling, voice data of a patient communicating with various personnel of said facilities recorded by said digital voice recording system from a continuous audio stream;
• detecting, by said processor, human voice variables within said voice data;
• converting, by the processor, the voice data to text, wherein said converting comprises:
• translating an analog wave recorded by a microphone of the digital audio recording system into digital data via execution of an analog-to-digital converter by digitizing speech of the voice data via determined measurements of the analog wave with respect to a series of intervals;
• and
• removing unwanted background noise from said digital data;
• and
• separating sounds of said digital data into different bands of frequency;
• parsing, by the processor, the text of the voice data for key words, wherein said parsing comprises:
• reading, via a specialized scanner component of said computing system, the text being parsed one character, of characters, at a time;
• transforming, by a specialized lexer component of said computing system, a stream of characters into a stream of tokens;
• reading, by a specialized parser component of said computing system, the stream of tokens;
• building a parse tree based on the stream of tokens and in accordance with language rule code;
• and
• identifying, one or more associated key words or phrases associated with a specified frequency of usage;
• analyzing, by the processor based on said human voice variables, the voice data for sentiment and stress variables with respect to said specified frequency of usage thereby indicating a heightened stress of the patient;
• further analyzing, by the processor, video data of the patient recorded by the video recording system for additional evidence of the sentiment and stress variables further corresponding to the heightened sense of stress of the patient identified in the voice data, wherein said further analyzing comprises:
• enabling, by said processor in response to said detecting movement of said patient, recording functionality of said video recording system comprising a plurality of video recording devices positioned throughout said facilities of said physician;
• detecting, by said processor via said video recording system, visual cues of body language of said patient communicating with said various personnel of said facilities;
• and
• identifying, tracking, and emphasizing, by said processor based on said visual cues, symptoms and concerns of said patient with respect to an importance to said physician;
• ranking, by the processor, the key words as a function of the sentiment and stress variables analyzed with respect to the video data and the voice data;
• generating, by the processor, a list corresponding to the ranking of the key words;
• and
• enabling, by said processor, said physician to review said list thereby enabling said physician to initiate communication with said patient for resolving the heightened sense of stress of the patient with respect to medical symptoms.

A computer system comprising:

• a processor;
• a memory device coupled to the processor;
• a digital audio recording system;
• a video recording system having a camera system;
• and
• a computer readable storage device coupled to the processor, wherein the storage device contains program code executable by the processor via the memory device to implement a method for automating healthcare communication comprising the steps of:
• detecting, by said processor via said digital audio recording system, audible sounds from a plurality of audio recording devices positioned throughout facilities of a physician;
• enabling, by said processor in response to said detecting said audible sounds, recording functionality of said digital audio recording system;
• receiving, by the processor in response to said detecting, voice data of a patient communicating with various personnel of said facilities recorded by the digital audio recording system from a continuous audio stream;
• detecting, by said processor, human voice variables within said voice data;
• converting, by the processor, the voice data to text, wherein said converting comprises:
• translating an analog wave recorded by a microphone of the digital audio recording system into digital data via execution of an analog-to-digital converter by digitizing speech of the voice data via determined measurements of the analog wave with respect to a series of intervals;
• and
• removing unwanted background noise from said digital data;
• and
• separating sounds of said digital data into different bands of frequency;
• parsing, by the processor, the text of the voice data for key words, wherein said parsing comprises:
• reading, via a specialized scanner component of said computing system, the text being parsed one character, of characters, at a time;
• transforming, by a specialized lexer component of said computing system, a stream of characters into a stream of tokens;
• reading, by a specialized parser component of said computing system, the stream of tokens;
• building a parse tree based on the stream of tokens and in accordance with language rule code;
• and
• identifying, one or more associated key words or phrases associated with a specified frequency of usage;
• further receiving, by the processor, video data of the patient recorded by a video recording system, wherein said further receiving comprises:
• enabling, by said processor is response to said detecting movement of said patient, recording functionality of said video recording system comprising a plurality of video recording devices positioned throughout said facilities of said physician;
• detecting, by said processor via said video recording system, visual cues of body language of said patient communicating with said various personnel of said facilities;
• and
• identifying, tracking, and emphasizing, by said processor based on said visual cues, symptoms and concerns of said patient with respect to an importance to said physician;
• tagging, by the processor, the video data of the patient with one or more tagged key words;
• analyzing, by the processor based on said human voice variables, the voice data for sentiment and stress variables with respect to said specified frequency of usage thereby indicating a heightened stress of the patient;
• ranking, by the processor, the key words and tagged key words as a function of the sentiment and stress variables identified during the analyzing step;
• generating, by the processor, a list corresponding to the ranking of the key words;
• displaying, by the processor, the list generated by the processor on a graphical user interface;
• and
• enabling, by said processor, said physician to review said list thereby enabling said physician to initiate communication with said patient for resolving the heightened sense of stress of the patient with respect to medical symptoms.