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US 10,832,142 B2Granted
System, method, and recording medium for expert recommendation while composing messages
AssigneeInternational Business Machines Corporation
InventorsMichael S. Gordon, Stacy Fay Hobson, Clifford A. Pickover
Life of this patent
Estimating the term…
Abstract
An expert recommendation method, system, and non-transitory computer readable medium, include a topic extraction circuit configured to extract a topic of a user input message in real-time, an expert recommending circuit configured to recommend a list including a plurality of experts based on the extracted topic, and an expert ranking circuit configured to order the experts on the list of experts based on an expert rank factor.
Claims19
An expert recommendation system, comprising:
- a topic extraction circuit configured to extract a topic of a user input message in real-time;
- an expert recommending circuit configured to recommend a list including a plurality of experts based on the extracted topic;
- and
- an expert ranking circuit configured to order the experts on the list of experts based on an expert rank factor and similar or complimentary conditions between a personality trait of the experts and a personality trait of a user that inputs the user input message,
- wherein the expert recommending circuit displays the list including the plurality of experts as a real-time expert recommendation display via a graphical user interface such that the expert recommendation display dynamically changes as the user views a different portion of the message on a display screen and the topic extraction circuit extracts the topic of the user input message of the different portion being currently viewed, and
- wherein the expert recommending circuit displays the list including the plurality of experts as a real-time expert recommendation display via the graphical user interface such that each expert is selectable which triggers an instant communication with the expert.
3 more elements
An expert recommendation method, comprising:
- extracting a topic of a user input message in real-time;
- recommending a list including a plurality of experts based on the extracted topic;
- and
- ordering the experts on the list of experts based on an expert rank factor and similar or complimentary conditions between a personality trait of the experts and a personality trait of a user that inputs the user input message,
- wherein recommending further displays the list including the plurality of experts as a real-time exert-recommendation display via a graphical user interface such that recommending dynamically changes as the user views a different portion of the message on a display screen and the topic extraction circuit extracts the topic of the user input message of the different portion being currently viewed, and
- wherein recommending displays the list including the plurality of experts as a real-time expert recommendation display via the graphical user interface such that each expert is selectable which triggers an instant communication with the expert.
3 more elements
A non-transitory computer-readable recording medium recording a expert recommendation program, the program causing a computer to perform:
- extracting a topic of a user input message in real-time;
- recommending a list including a plurality of experts based on the extracted topic;
- and
- ordering the experts on the list of experts based on an expert rank factor and similar or complimentary conditions between a personality trait of the experts and a personality trait of a user that inputs the user input message,
- wherein recommending further displays the list including the plurality of experts as a real-time expert recommendation display via a graphical user interface such that recommending dynamically changes as the user views a different portion of the message on a display screen and the topic extraction circuit extracts the topic of the user input message of the different portion being currently viewed, and
- wherein recommending displays the list including the plurality of experts as a real-time expert recommendation display via the graphical user interface such that each expert is selectable which triggers an instant communication with the expert.
3 more elements
Dependencies are inferred from the claim text.