Techniques for providing SOS call routing for emergency calls

A method comprising:

• receiving, by a first computing device of a plurality of computing devices, a SOS message from a telephony endpoint, the SOS message comprising identification information associated with the telephony endpoint;
• retrieving, by the first computing device, location information associated with an IoT device based on the SOS message;
• receiving, by a second computing device of the plurality of computing devices, a telephone call from the telephony endpoint, the telephone call comprising call information;
• receiving, by the first computing device and from the second computing device, a notification of the telephone call from the telephony endpoint, the notification comprising call information associated with the telephone call;
• verifying, by the first computing device, the telephone call is associated with the SOS message based on the identification information and the call information;
• generating, by the first computing device, instructions for the second computing device, wherein the instructions include forwarding the telephone call to a public safety answering point (PSAP), and wherein the telephone call includes emergency information comprising the location information associated with the IoT device and callback information associated with the IoT device;
• receiving, by the second computing device, the instructions from the first computing device;
• and
• forwarding, by the second computing device, the telephone call with the emergency information to the PSAP.

A non-transitory computer-readable medium comprising program code executable by a processor to cause the processor to:

• receive a SOS message from a telephony endpoint, the SOS message comprising first location information and identification information associated with a telephony endpoint;
• retrieve location information associated with an IoT device based on the SOS message;
• receive a notification of a telephone call from the telephony endpoint from a remote computing device, the notification comprising call information associated with the telephone call;
• verify the telephone call is associated with the SOS message based on the identification information and the call information;
• upon verification, generate instructions for the remote computing device, wherein the instructions include forwarding the telephone call to a public safety answering point (PSAP), and wherein the telephone call includes emergency information comprising the location information associated with the IoT device and callback information associated with the IoT device;
• and
• transmit the instructions to the remote computing device.