Dynamic system level agreement provisioning
AssigneeInternational Business Machines Corporation
InventorsAl Chakra, Rahul Ghosh, Rocky D. McMahan, Vasanth Raghavan
Life of this patent
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Abstract
According to one aspect of the present disclosure a method and technique for dynamic system level agreement provisioning is disclosed. The method includes: identifying, by a data processing system of a computing environment service provider, service level criteria for a customer of computing services; determining characteristics of the computing environment; identifying a time period for providing the computing services; evaluating one or more utility functions defining service level variables; and automatically determining, by the data processing system, a service level agreement (SLA) provision for the customer based on the one or more utility functions.
Claims9
A method, comprising:
- identifying, by a data processing system of a computing environment service provider, service level criteria for requested computing services;
- determining characteristics of the computing environment;
- identifying a time period for providing the computing services;
- constructing, by the data processing system, one or more utility functions defining service level variables corresponding to the service level criteria for the time period, the utility functions including a weight applied to each service level variable, the weight representing a probability of a violation of the respective service level variable;
- evaluating the one or more utility functions against a plurality of computing resource configurations allocatable from a resource pool of the computing environment;
- and
- allocating a select one of the computing resource configurations from the resource pool of the computing environment, by the data processing system, for the requested computing services based on the one or more utility functions being maximized based on the plurality of computing resource configurations without exceeding a limit utility value.
A method, comprising:
- receiving, by a data processing system of a computing environment service provider, service level criteria for requested computing services;
- determining characteristics of the computing environment;
- identifying a time period for providing the computing services;
- constructing, by the data processing system, for each of a plurality of different computing resource configurations a combined utility function defining service level variables corresponding to the service level criteria for the time period, the combined utility function assessing the joint effects of the service level variables;
- selecting a weight to apply to each service level variable in the respective combined utility functions, the weight representing a probability of a violation of the respective service level variable;
- evaluating the combined utility function for each of the plurality of different computing resource configurations;
- and
- allocating, by the data processing system, a select one of the plurality of different resource configurations for the requested computing services based on a maximum value of the evaluated combined utility functions.
Dependencies are inferred from the claim text.