Systems and methods for enabling customers to obtain vision and eye health examinations

A system for providing a remotely assisted eye examination, comprising:

• a diagnostic center including ophthalmic equipment comprising a set of instruments that are utilized in administering the eye examination, wherein at least a portion of the ophthalmic equipment is coupled to an equipment controller that is configured to receive commands over a network to enable remote control of the ophthalmic equipment by multiple individuals during the eye examination, and the ophthalmic equipment located at the diagnostic center at least includes an auto-phoropter;
• a first remote device operated by a first remote individual;
• and
• a second remote device operated by a second remote individual;
• wherein the system is configured to:
• establish a first connection between the diagnostic center and the first remote device over the network, wherein the first connection provides real-time video conferencing between the first remote individual and a customer, and the first connection enables the first remote individual to transmit commands over the network to remotely switch one or more lenses of the auto-phoropter;
• establish a second connection between the diagnostic center and the second remote device over the network, wherein the second connection provides real-time video conferencing between the second remote individual and the customer, and the second connection enables the second remote individual to transmit commands over the network to remotely control the auto-phoropter;
• facilitate, with remote assistance from both the first remote individual and the second remote individual, administration of the eye examination to the customer, the eye examination including one or more tests, wherein the equipment controller enables both the first remote individual and second remote individual to control the auto-phoropter during the one or more tests and enables a subjective refraction to be administered to the customer located at the diagnostic center;
• and
• generate evaluation data associated with the eye examination based, at least in part, on at least one of the first remote individual's and the second remote individual's review of the one or more tests administered to the customer.