Capturing and managing knowledge from social networking interactions
AssigneeInternational Business Machines Corporation
InventorsMustansir Banatwala, David A. Brooks, Joseph A. Russo
Life of this patent
Estimating the term…
Abstract
Presenting a marking element in a social networking interaction where the marking element includes a question specifier and an answer specifier, creating a knowledge element in response to a user activating the marking element on the social networking interaction or a portion thereof, and presenting a knowledge element indicator in the social networking interaction.
Claims20
A method for capturing and managing knowledge from social networking interactions comprising:
- presenting a marking element in a social networking interaction, wherein:
- said marking element is a visual interface element that allows a user to mark a message of the social networking interaction with at least one of a question specifier and an answer specifier;
- said question specifier indicates that the user found a message to include a question;
- and
- said answer specifier indicates that the user found a message to include an answer;
- creating a knowledge element in response to a user specifying a message of the social networking interaction to be a question and specifying another message of the social networking interaction to be an answer;
- and
- storing said knowledge element in a catalog of knowledge elements.
A method for capturing and managing knowledge from social networking interactions comprising:
- presenting a marking element in a social networking interaction, wherein:
- said marking element is a visual interface element that allows a user to mark a message of the social networking interaction with at least one of a question specifier and an answer specifier;
- said question specifier indicates that the user found a message to include a question;
- and
- said answer specifier indicates that the user found a message to include an answer;
- creating a knowledge element in response to a user specifying a message of the social networking interaction to be a question and specifying another message of the social networking interaction to be an answer;
- presenting a knowledge element indicator to accompany a corresponding message in said social networking interaction, which knowledge element indicator indicates whether said corresponding message corresponds to at least one of the group consisting of a question and an answer;
- and
- storing said knowledge element in a catalog of knowledge elements.
A method for capturing and managing knowledge from social networking interactions comprising:
- presenting a marking element in a social networking interaction, wherein said marking element allows a user to specify whether a corresponding message corresponds to at least one member of a group consisting of a question and an answer;
- receiving a first user selection indicating a first portion of said social networking interaction as pertaining to a question;
- receiving a second user selection indicating a second portion of said social networking interaction as pertaining to an answer;
- creating a knowledge element in response to a user activating said marking element in said social networking interaction;
- storing said knowledge element in a catalog of knowledge elements;
- presenting an evaluation element for evaluating said knowledge element in said social networking interaction;
- presenting an editing element for editing said knowledge element;
- presenting knowledge element indicators to accompany said corresponding messages, which knowledge element indicator indicate whether said corresponding messages correspond to at least one of the group consisting of a question and an answer;
- and
- altering said knowledge element in response to a user evaluating or editing said knowledge element.
Dependencies are inferred from the claim text.