User centric service and content curation through in-flight entertainment system

A system for controlling delivery of in-flight content and services to passengers of an aircraft, the system comprising:

• an in-flight entertainment (IFE) system of the aircraft comprising:
• a plurality of service delivery devices installed within the aircraft and associated with passenger seats of the aircraft;
• an IFE controller in communication with the plurality of service delivery devices and configured to deliver the in-flight content and services to the service delivery devices;
• a controller device in communication with the IFE system, the controller device configured to:
• receive objective information of events associated with a flight of the aircraft comprising the aircraft IFE system;
• receive subjective passenger information associated with a passenger of the aircraft from a monitoring application operating on a personal electronic device of the passenger;
• determine a service to deliver to the passenger during a flight on the aircraft based on the received objective and subjective passenger information;
• determine a time to deliver the service to the passenger during the flight based on a sequence of service delivery events and frequency of the sequence of service delivery events for the passenger from a previous flight;
• identify a service delivery device among the service delivery devices installed within the aircraft that is associated with a seat of the aircraft that is assigned to the passenger;
• and
• control delivery of the determined service during the flight to the identified service delivery device installed within the aircraft at the time to deliver the service to the passenger during the flight.

A controller device in communication with service delivery devices of an aircraft in-flight entertainment (IFE) system, the controller device comprising:

• a processor;
• and
• a memory comprising executable instructions that when executed by the processor cause the processor to perform operations comprising:
• receiving objective information associated with an aircraft comprising the aircraft IFE system;
• receiving subjective passenger information associated with a passenger of the aircraft from a monitoring application operating on a personal electronic device of the passenger;
• determining a service to deliver to the passenger during a flight on the aircraft based on the received objective and subjective passenger information;
• determining a time to deliver the service to the passenger during the flight based on a sequence of service delivery events and frequency of the sequence of service delivery events for the passenger from a previous flight;
• identifying a service delivery device among the service delivery devices installed within the aircraft that is associated with a seat of the aircraft that is assigned to the passenger;
• and
• controlling delivery of the determined service during the flight to the identified service delivery device installed within the aircraft at the time to deliver the service to the passenger during the flight.