System and method for electronic notification in institutional communications
AssigneeValue-Added Communications, Inc.
InventorSerge Seyfetdinov
Life of this patent
Estimating the term…
Abstract
Disclosed is a multi-mode communication notification system and method for improving communication between an inmate and a third party by enabling a third party to send a web-initiated contact request for a specific inmate and further allowing the inmate to check his/her contact requests or be automatically notified of contact requests. Additionally, the system electronically notifies the third party when the specific inmate has been notified of the contact request. Further, the system notifies the third party if they have missed a call from the specific inmate.
Claims20
A method for providing call notification by a call management system, the method comprising:
- receiving authentication credentials from an inmate device located within a correctional facility;
- authenticating an inmate associated with the inmate device for use of the call management system based on the authentication credentials;
- receiving call information from the inmate device, the call information including a telephone number of a registered user of the call management system;
- initiating a call connection between the inmate device and a telephonic device associated with the telephone number, wherein the inmate device is restricted from leaving a voicemail via the call connection based on the inmate device being located within the correctional facility;
- determining that the telephonic device does not accept a call over the call connection;
- and
- transmitting an electronic notification to a notification device of the registered user, the electronic notification indicating that the inmate placed the call to the registered user.
A call management system for providing a call notification, the call management system comprising:
- an inflate device located within a correctional facility;
- and
- a control platform comprising one or more processors and/or circuits configured to:
- receive authentication credentials from the inmate device;
- authenticate an inmate associated with the inmate device for use of the call management system based on the authentication credentials;
- receive call information from the inmate device, the call information including a telephone number of a registered user of the call management system;
- initiate a call connection between the inmate device and a telephonic device associated with the telephone number, wherein the inmate device is restricted from leaving a voicemail via the call connection based on the inmate device being located within the correctional facility;
- determine that the telephonic device does not accept a call over the call connection;
- and
- transmit an electronic notification to a notification device of the registered user, the electronic notification indicating that the inmate placed the call to the registered user.
A site platform device, comprising
- a memory;
- and
- one or more processors and/or circuits coupled to the memory and configured to:
- receive authentication credentials from an inmate device;
- authenticate an inmate associated with the inmate device for use of a call management system based on the authentication credentials;
- receive call information from the inmate device, the call information including a telephone number of a registered user of the call management system;
- initiate a call connection between the inmate device and a telephonic device associated with the telephone number, wherein the inmate device is restricted from leaving a voicemail via the call connection based on the inmate device being located within a correctional facility;
- determine that the telephonic device does not accept a call over the call connection;
- and
- transmit an electronic notification to a notification device of the registered user, the electronic notification indicating that the inmate placed the call to the registered user.
Dependencies are inferred from the claim text.