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AssigneeAvaya Inc.
InventorsValentine C. Matula, Pushkar Yashavant Deole, Sandesh Chopdekar, Sadashiv Vamanrao Deshmukh
Estimating the term…
Interactions between agents of a contact center and customers provide the bulk of many communications and generally work well, except when the customer is deaf or mute. Customers that sign would often prefer to conduct interactions in sign language but the pool of agents having such skills is limited. By providing systems and methods to alter an image of a non-signing agent, a customer may be presented with an image of a signing agent. Additionally, systems and methods herein enable a non-signing agent to be presented with generated speech and/or text translated from the signing gestures provided by the image of the signing customer.
A system for real-time sign language translation, comprising:
A method, comprising:
A system, comprising:
Dependencies are inferred from the claim text.