Systems and methods for capturing packet loss and disruption duration information during service restoration

A network controller comprising:

• a processor;
• and
• memory storing instructions that, when executed, cause the processor to:
• for a service configured in the network between an originating node and a terminating node in the network, and responsive to detection of a fault associated with the service, obtain a first snapshot of information which is determined at each of the originating node and the terminating node,
• responsive to detection of clearing of the fault, obtain a second snapshot of information which is determined at each of the originating node and the terminating node, and
• determine packet disruption information for the service based on the fault and the clearing of the fault utilizing the first snapshot of information and the second snapshot of information.

A method comprising:

• with a service operating in a network between an originating node and a terminating node, responsive to detection of a fault on the service, determining a first snapshot of information at each of the originating node and the terminating node;
• responsive to detection of clearing of the fault, determining a second snapshot of information at each of the originating node and the terminating node;
• and
• utilizing the first snapshot of information at each of the originating node and the terminating node and the second snapshot of information at each of the originating node and the terminating node to determine packet disruption information for the service based on the fault and the clearing of the fault.