US 10,708,721 B2Granted

Voice assistance direction

AssigneeThe Toronto-Dominion Bank

InventorsDenny Devasia Kuruvilla, Vipul Kishore Lalka, Paige Elyse Dickie, Harjot Panag, Arun Victor Jagga, John Jong-Suk Lee, Michael W. Van Eesbeck

Life of this patent

Estimating the term…

patentgrep

Loading patent…

Abstract

The present disclosure involves systems, software, and computer implemented methods for identifying locations associated with particular users in response to requests from a visitor or fellow user. One example system includes a communications module, a plurality of sensors located in a defined area configured to at least partially determine locations of at least one person, and a location database including location information received from the sensors associating particular persons with particular locations associated with particular sensors. A request for a location associated with a particular person is received from a first device. A current location associated with one of the plurality of sensors is determined from the location database, wherein the current location is also associated with the particular person. A response to request is generated including the current location and is transmitted to the first device.

Claims20

Dependent claims

A system comprising:

a communications module;
a plurality of sensors physically located at different locations in a defined area, wherein each of the plurality of sensors is configured to at least partially determine locations of tracked persons within the defined area;
at least one memory storing instructions and a location database including location information received from the plurality of sensors associating the tracked persons each with locations based on information received from the sensors;
and
at least one hardware processor interoperably coupled with the at least one memory and the communications module, wherein the instructions instruct the at least one hardware processor to:
receive from a first device, via the communications module, a request for a meeting location associated with at least one particular person of the tracked persons, wherein the meeting location is within the defined area and is where a meeting between the at least one particular person and a person associated with the received request is to occur;
determine, from the location database, a current location associated with the at least one particular person associated with the request based on information received from the sensors;
determine a location of the first device;
identify one or more potential meeting locations;
select the meeting location from the one or more potential meeting locations within the defined area, wherein the meeting location is different than the current location and the location of the first device, and wherein the meeting location is selected based on:
the current location associated with the at least one particular person;
the location of the first device;
and
a determination, based on information from at least one sensor associated with the one or more potential meeting locations, that a particular potential meeting location is not associated with at least one person at the time of the request;
generate a response to the received request, the generated response including the meeting location;
and
transmit, via the communications module, the generated response to the first device.

14 more elements

A non-transitory, computer-readable medium storing computer-readable instructions executable by a computer and configured to:

receive from a first device, via a communications module, a request for a meeting location associated with at least one particular person of a plurality of tracked persons, wherein the meeting location is within the defined area and is where a meeting between the at least one particular person and a person associated with the received request is to occur;
determine, from a location database including location information received from a plurality of sensors, wherein the plurality of sensors are physically located at different locations in a defined area, wherein each of the plurality of sensors is configured to at least partially determine locations of the plurality of tracked persons within the defined area, and wherein the location information is received from the plurality of sensors and associates the tracked persons each with locations based on information received from the sensors, a current location associated with the at least one particular person associated with the request based on information received from the sensors;
determine a location of the first device;
identify one or more potential meeting locations;
select the meeting location from the one or more potential meeting locations within the defined area, wherein the meeting location is different than the current location and the location of the first device, and wherein the meeting location is selected based on:
the current location associated with the at least one particular person;
the location of the first device;
and
a determination, based on information from at least one sensor associated with the one or more potential meeting locations, that a particular potential meeting location is not associated with at least one person at the time of the request;
generate a response to the received request, the generated response including the meeting location;
and
transmit, via the communications module, the generated response to the first device.

9 more elements

Dependencies are inferred from the claim text.

Facts

Application: 16/521,355Filed 24 Jul 2019 · continuation
Priority: 11 Jun 2018
Published: US 2019/0380006 A112 Dec 2019
Granted: 7 Jul 2020
Term ends: Not estimatedThe source records don’t support an estimate.

Classification9 codes

H04W 4/029
Services making use of location information: location-based management or tracking services
G06F 3/167
Sound input; Sound output: audio in a user interface, e.g. using voice commands for navigating, audio feedback
G10L 15/26
Speech recognition: speech to text systems
H04W 4/021
Services making use of location information: services related to particular areas, e.g. point of interest [POI] services, venue services or geofences