Communication support device and non-transitory computer readable medium

A non-transitory computer readable medium storing a program causing a computer to execute a process for communication support, the process comprising:

• registering, for each of a plurality of users, user characteristics information, which is information indicating characteristics of the user;
• producing waiting information, which is information useful for a determination, by an operating user, who is using an image forming apparatus, as to whether or not to wait for an instructing user, who has issued a printing instruction to the image forming apparatus, to visit the image forming apparatus, based on the user characteristics information of the instructing user;
• and
• controlling a notification to be transmitted to the operating user in a case where a notification condition including a condition that both the operating user and the instructing user exist is satisfied, information including information indicating that the instructing user exists and the produced waiting information being defined as notification information in the notification.

A communication support device comprising:

• user characteristics information registration means for registering, for each of a plurality of users, user characteristics information, which is information indicating characteristics of the user;
• waiting information producing means for producing waiting information, which is information useful for a determination, by an operating user, who is using an image forming apparatus, as to whether or not to wait for an instructing user, who has issued a printing instruction to the image forming apparatus, to visit the image forming apparatus, based on the user characteristics information of the instructing user;
• and
• control means for controlling a notification to be transmitted to the operating user in a case where a notification condition including a condition that both the operating user and the instructing user exist is satisfied, information including information indicating that the instructing user exists and the waiting information produced by the waiting information producing means being defined as notification information in the notification.